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Service Manager-Plumbing & Electric

Davis Heating, Cooling, Plumbing & Electric

Location: Rocky Mount, VA, 24151
Type: Non-Remote
Posted on: March 18, 2023
This job is no longer available from the source.
Job Description
Who we are
We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Rocky Mount, VA. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
Why we need you
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.
The big task
You will build and lead an ideal service department with the best in the business working with you.
Key sub tasks
• Recruit, hire, train and improve the field technicians.
• Work with the dispatch department to make sure the right technician goes to the right job.
• Bring a positive can-do attitude, because you will set the tone every day for the entire department.
• Inspire technicians to hit their goals.
• Train, develop and hold your team accountable to exceptional performance standards.
Skills and experience
• Prior experience as a technician a plus (not required) and we would prefer someone with some management experience.
• Possess the ability to inspire both personal and professional growth in our team members.
• Ability to provide unparalleled customer satisfaction.
• Ability to drive team performance to achieve all business goals and objectives.
• Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
• Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint).
What we offer
• Our top performers are among the highest paid in our area. Additional performance based bonus potential.
• Medical Insurance - health, dental, vision, life insurance, short-term and long-term disability.
• 401k Plan with a 3% company match.
• A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Davis Heating, Cooling, Plumbing & Electric.
Learn more about us
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Davis Heating, Cooling, Plumbing & Electric by visiting www.davisheat.com. When you're ready, please follow the directions to apply for this position.
Equal Opportunity Employer