HVAC Service Manager
ICS (Interior Climate Solutions)
Daleville, VA 24083
$65,000 - $75,000 a year - Full-time
Job details
Salary
$65,000 - $75,000 a year
Job Type
Full-time
Qualifications
• Driver's License (Required)
• Work authorization (Required)
Benefits
Pulled from the full job description
Dental insurance
Health insurance
Paid time off
Vision insurance
Full Job Description Reports to Operations Manager or Vice President of Operations
Duties to Include
• Recruiting and development of administration team
• Delivery of all company goals and metrics
• Provide customer satisfaction
• Dispatcher on-boarding
• Evaluate and perform annual reviews with operations manager approvals
• Review company reports and share with team
• Communicate needs to field teams (Service Representatives, Operations Managers, and VP’s)
• Escalation point for callbacks
• Successfully promote company’s image, appearance, and reputation
• Manage customer relationships for assigned area
• Maintain and communicate weekly activity schedule
• Ensure efficient and well-planned scheduling of all calls
• Ensure area meets or exceeds customer and company SLA requirements
• Manage dispatchers and ensure company systems and procedures are followed
• Bottom line accountability for assigned divisions
• Manage labor and material costs
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
Ability to commute/relocate:
• Daleville, VA 24083: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
• Driver's License (Required)
Work Location: One location
• Health insurance
Hiring Insights Hiring 1 candidate for this role
Job activity • Employer reviewed job 7 days ago
• Posted 30+ days ago