Penn State Health Community Medical Group
Location : US:PA:Wyomissing
Work Type : Full Time
FTE : 1.00
Shift : Day
Hours : Varied
SUMMARY OF POSITION :
Provides front office support to clinical operations. Works with a diverse patient population to ensure accuracy of patient intake, registration, payments, and scheduling. Routinely answers phone calls and provides assistance to inquiries. Must be detail oriented with good interpersonal and customer service skills. Works under the daily supervision of the Practice Site Manager and/or assigned staff.
MINIMUM QUALIFICATION(S):
High School Diploma or equivalent required
KNOWLEDGE, SKILLS, & ABILITIES:
Basic computer skills
Excellent interpersonal skills
Ability to effectively interact courteously with a variety of staff and patients
Ability to solve problems, or seek assistance from supervisor when necessary
Ability to operate a personal computer and general office equipment
Ability to maintain effective working relationship with other employees
Ability to lift 25 pounds
Occasional kneeling, pushing/pulling and reaching
PREFERRED QUALIFICATIONS:
Prior experience working in a medical office preferred
6 months of customer service experience preferred
BENEFITS:
In addition to a rewarding career, we also offer great benefits including but not limited to:
Paid Time Off and Personal Time
Medical Benefits (No waiting period)
Dental and Vision Benefits
Elder Care/Child Care Resources
Life Insurance
Company Sponsored 401K
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email [email protected] or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.
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