Financial Additions has partnered with a Pharmaceutical Distribution Company in search of a Program Support Representative I.
This is a Hybrid position.
Company Offers:
• Value driven workplace
• A goal to develop leadership qualities in all employees.
Program Support Representative I position will be responsible for:
• Performing basic computation, data entry, and reviews of materials submitted to program department by external customers.
• Performing routine follow up with customers regarding incoming questions from phone, email, or fax.
• Working with other team members to ensure timely and proper completion of tasks and projects as assigned by management.
• Identifying and reporting to management any process or system concerns/errors discovered through self – exploration or customer reported.
• Participating in team and department meetings, trainings, and activities.
• Working assigned shifts as provided in advance by management.
• Working independently with other team members to accomplish daily tasks and processes.
• Performing duties and task related to the daily operations of the network and providing support to the managed care/pharmacy services department, including primary telephone coverage, management of network database and creation and distribution of network materials and communications.
Program Support Representative I background should include:
• High School Diploma and 1 year of relevant experience
• MS Excel, Outlook
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