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Restaurant Server

Great Wolf Lodge

Location: Grapevine, Texas 76051
Type: Part-Time, Non-Remote
Posted on: March 13, 2023
Part-Time Great Wolf Lodge Grapevine Job Details Description The Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests. Essential Duties & Responsibilities Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests Keeps kitchen staff informed by noting timing of meal progression Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested Responds to additional patron requirements by inquiring of needs; observing dining process Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous server experience Prior experience with Point-of-Sale (POS) technology Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 15 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Qualifications