Submission for the position: Healthcare Representative - Remote in Athens and Monroe, GA - (Job Number: 2158457)
Healthcare Representative - Remote in Athens and Monroe, GA
Opportunities at Change Healthcare, part of the Optum family of businesses. We are transforming the health care system through innovative technology and analytics. Find opportunities to make a difference in a variety of career areas as we all play a role in accelerating health care transformation. Help us deliver cutting-edge solutions for patients, hospitals and insurance companies, resulting in healthier communities. Use your talents to improve the health outcomes of millions of people and discover the meaning behind: Caring. Connecting. Growing together.
As a Healthcare Representative, you will interview and advocate for patients and their families to obtain maximum benefit coverage in a hospital or home health setting.
If you are located in Athens or Monroe, GA, you will have the flexibility to telecommute* as you take on some tough challenges. Monday-Friday schedule (8:00 a.m.- 5:00 p.m.)
Primary Responsibilities:
• Interviewing clients in a hospital setting to assist the clients in obtaining maximum benefit coverage
• Achieve and maintain certification designation as “Certified Application Counselor”
• Adhere to company and legal standards regarding Protected Health Information (PHI), Personal Identifiable Information (PII) and Personnel Transaction Identifier (PTI)
• Maintain ongoing communication with government agencies regarding the status of claims
• Maintain documentation of status of claims and client contract on Change Healthcare and/or hospital computer systems
• Making a determination to take a Federal, State or Local program application based upon medical definition of disability as it relates to body systems and to functions of daily living, and information contained in medical records
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
• High School diploma or equivalent experience
• 1 years of relevant hospital and healthcare experience
• Proven knowledge of federal and state programs that will benefit coverage for the client
• Proficient computer skills and tablet devices including Microsoft Office applications (Outlook, Excel and PowerPoint)
• Ability to travel within the County
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
Preferred Qualifications:
• Associate degree
• Familiarity with Medicaid and Disability
• Experience working with people of various educational and socioeconomic backgrounds
• Solid work ethics and confidentiality
• Demonstrated time management skills and attention to detail
• Professional & polished demeanor
• Bilingual (Spanish)
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Clinical Admin & Processing
US-GA-Athens
US-GA-Monroe
OI Payer Sr Mgmt
Mar 13, 2023, 10:43:05 AM
Schedule: Full-time Location(s): US-GA-Athens