JobsEQ by Chmura Logo

Assistant Retail Sales Manager - VA

United Wireless

Location: Rocky mount, Virginia 24151
Type: Non-Remote
Posted on: March 2, 2023
The Assistant Retail Sales Manager is a developmental position designed for high-performing sales makers to learn the skills and practices that will prepare them to step into retail sales management position - and launch a promising career with the skill and confidence that ensures success! It's an opportunity to be at the forefront of our business and use your business and technical knowledge and skills to maintain industry superiority and excellent customer service.
Over a 6-12 month period, the Assistant Retail Sales Manager will primarily focus on developing essential sales leadership skills. This includes recruiting and hiring top talent, training, coaching, and the many communication skills needed to be an effective Sales leader. Secondary, over the course of the 6-12 months, ASMs will also be exposed to the managerial tasks that are required to successfully operate our stores. Being an ASM with United Wireless is not a's an opportunity to take your personal sales leadership to the next level.
RESPONSIBILITIES: (in addition to the standard Sales Representative responsibilities)
• Participate in the planning and execution of the weekly store meetings to increase sales through sales training and product knowledge.
• Work with Store Manager to recruit, interview, train, and develop high-performing sales reps.
• Provide daily sales coaching and feedback to Sales Representatives to ensure all aspects of the sales process are being executed consistently.
• Train new hires on store processes and basic selling behaviors.
• Achieve all ASM level personal sales and customer service expectations.
• Positively contribute to a fun, friendly, and competitive culture.
• Be the Small Business Expert at your location and meet all SBE Program training and performance expectations.
• Along with the Store Manager, organize and execute store efforts to improve sales through consistent marketing tactics including but not limited to outbound calls, flyers, social media, referrals, etc.
• Actively upholds all company and T-Mobile policies and procedures.
• Actively sources Best Practices from other locations and teaches them to their store team.
• Maintain accurate knowledge of all current offers, promotions, devices, products, and services and proactively assess and train the store team to ensure optimal sales and operational performance.
• Participate in monthly performance reviews.
• Direct Sales Representatives to engage sales & marketing activities and complete store tasks.
• Over the course of 6-12 months, engages the Store Manager and Market Manager to learn the manager's required operational tasks and HR processes.
• Must be 18 years of age or older.
• Must have high school diploma or equivalent; college degree preferred.
• Must have reliable transportation and maintain a valid driver's license.
• Must have Open Availability / No Schedule Restrictions.
• Two (2) or more years of telecommunications experience and extensive product and sales training knowledge OR two (2) or more years of leadership experience in the service industry (restaurant, hospitality, banking, customer service, retail, or etc.)
• Must be reliable and have high personal integrity with enthusiasm and eagerness to learn.
• Strong analytical skills and ability to multi-task.
• Proficiency in Microsoft Office products and general computer literacy.
• Demonstrated leadership abilities and excellent interpersonal skills.
• Strong written and verbal communication skills.
• Strong analytical and verbal/written communication skills.
• Demonstrated leadership abilities and excellent interpersonal skills.
• Must display excellent in store and on phone selling skills.
• Must be willing to relocate to any store in the market within 30 miles of the current location.
• Continued performance at or above minimum ASM performance expectations.
• Continued good standing with the company.
• Must clock in and clock out per company policy.
• Must be able to use telephone systems, tablets, copy machine, computer, keyboard, fax machine, and policies, procedures, plans, and program manuals.
• A competitive base pay, PLUS monthly commissions!
• Additional income opportunities through contests and incentives
• Medical/Dental/Vision/PTO for Full-Time Employees Only
• Discounts on products and wireless phone service
• Excellent career development opportunities
The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
While performing the duties of this position, the Assistant Retail Sales Manager is regularly required to stand and lean over, use hands and fingers, handle and feel objects, pens, use telephone, talk and hear. This person will work in a construction environment at times. Must be able to work a 35+ hour work week and must be able to work nights, weekends and holidays. Must be able to stand or sit for long periods of time. Ability to use both hands in fine, gross manipulation of small tools, such as a copier, computer, and telephone. Must have the ability to see well enough to read the handwritten and typewritten material.
United Wireless presently operates over one hundred T-Mobile-branded retail shops nationwide. Established in 2007 and based in Farmington Hills, Michigan. United Wireless is the fasted growing TPR in the nation. Although we have grown through leaps and limits over the last few years, our company tradition stays the same. We are a corporation with a family feel.
Report this job