Case Management Supervisor Nursing Hours: 8-4:30 M-F Days - Full-time Paygrade/Wages/Salary Info: 77H -
Job Summary Supervises daily staff activities for the assigned area. # Job Responsibilities Determines, coordinates, and supervises daily staffing assignments and levels. Provides leadership, orientation, training, coaching, and mentoring to staff. Assists with performance evaluations and corrective actions. Assesses quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols. Performs staff responsibilities as needed to fulfill required service levels. Leads the handling and resolution of complex issues and complaints. Demonstrates leadership and expertise in all aspects of case management. Responsible for managing staff time. Organizes, plans, and facilitates team meetings, in-services, and educational programs. Participates in department, supervisor, team meetings, and other committee meetings as needed. Educates co-workers and staff on new Medicare, Medicaid, and private insurance information as well as community resources. Collaborates with Medical Director on regulatory issues. Qualifications Bachelor#s degree or higher in Nursing required upon hire OR Bachelor#s degree or higher in Social Work required upon hire A minimum of 2 years# relevant experience required RN - Licensed as a Registered Nurse. Eligible to practice nursing in the State of Kentucky required upon hire OR LSW - Licensed Social Worker in the State of Kentucky required upon hire OR LCSW - Licensed Clinical Social Worker in the State of Kentucky required upon hire OR CSW - Certified Social Worker in the State of Kentucky required upon hire Skills and Attributes Requires critical thinking skills and decisive judgment. Works under minimal supervision. Must be able to work in a stressful environment and take appropriate action. Physical Demands Standing: Occasionally Walking: Occasionally Sitting: Frequently Lifting 0-25 lbs: Rarely Lifting 25-75 lbs: Never Lifting over 75 lbs: Never Carrying 0-25 lbs: Rarely Carrying 25-75 lbs: Never Carrying over 75 lbs: Never Pushing/Pulling 0-25 lbs: Rarely Pushing/Pulling 25-75 lbs: Never Pushing/Pulling over 75 lbs: Never Climbing: Rarely Bending/Stooping: Rarely Kneeling: Rarely Crouching/Crawling: Rarely Reaching: Occasionally Talking: Frequently Hearing: Occasionally Repetitive Foot/Leg Movements: Never Repetitive Hand/Arm Movements: Frequently Keyboard Data Entry: Frequently Running: Never Vision: Depth Perception: Frequently Vision: Distinguish Color: Frequently Vision: Seeing Far: Frequently Vision: Seeing Near: Frequently Owensboro Health Core Commitments INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers. RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community. TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future. INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health. SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do. EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.