Job Type: Full time
SummaryThe Assistant Store Manager is to be the right hand leader to the Store Manager – through them, anything is possible! Together they are responsible for the daily operations, success, customer service and team engagement of the store. Similar to the Store Manager, the Assistant Store Manager individually coaches, develops and inspires the team so everyone is aligned with JOANN’s mission and vision. This Team Member also demonstrates the leadership and potential equivalent to a Store Manager and guides the team with confidence and passion!Responsibilities & Competencies HEARTSDevelops long-lasting customer relationships by identifying and anticipating customers’ needsConnects with the greater community and acts as a brand ambassador for JOANNMotivates, coaches, and inspires the team and ensures they are the best possible brand ambassadorsStays adept at knowing the product and staying curious on new merchandise and trendsHANDSCommunicates new initiatives, leadership messages, and promotionsEnsures impeccable execution of operational policies and proceduresCoaches and inspires the team to drive sales by exceeding customer expectationsBuilds strategic plans and provides the necessary tools for the team to achieve KPIsRequired to enter and exit truck beds to remove freight Unloads freight from the truck and sorts it according to company proceduresMINDSContinually stays informed on industry trends and seeks out ways to stay relevant in the marketplaceAble to cope with change and shift direction as neededDrives sales by continually analyzing reports and identifying trends. Creates strategies to achieve both individual and store goalsUtilizes the FAST model to consistently deliver sales plan and company objectiveINSPIREMentors and inspires the team to enhance the overall store’s performanceCreates a model for continuous learning while promoting teamwork and appreciation throughout the teamDevelops in-store talent by creating succession plans and effectively managing performanceNetworks, recruits, hires to staffing needs, and trains team members using the onboarding tools providedApplicable laws may place restrictions on a Team Members ability to perform certain work duties listed in this job description. Please contact your manager if you have any questions regarding the limitations on the duties you can perform.Physical Demands Stand during an entire shift (other than normal break time)Continuously walk around all areas of the store throughout shiftRead written instructions, reports, and other information on paper and computer screensInput data on computer keyboard and handheld unitsUse 2-way radios (hear incoming messages and provide verbal response)Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floorindividually lift up to 49 pounds, and group lift up to 97 pounds (under 2lb on a constant basis, 10lb on a frequent basis, 10lb-49lb on an occasional basis, and 50lb-97lb group lifts on an infrequent basis)Lift, place, and arrange items on shelves and racksBend down and reach above headClimb and descend ladderExpected AvailabilityFull-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Team Members meeting these requirements are eligible for benefits within the Company’s full-time benefits program. Hours are scheduled according to needs of the store and the team member’s availability. Relocation may be required for career progression.Available to work a flexible schedule, including days, evenings, weekends or holidaysEducation & Experience EducationMinimum - High School Diploma or equivalentExperienceMinimum - 1-2 years of progressive retail management experienceBenefits Medical, Dental and Vision benefit plans availableCompany-paid basic life insurance and short-term disabilityQualified to participate in JOANN’s 401(k) Retirement Plan with an employer % matchTuition ReimbursementTeam Member Discount#zrasmThis position will be located at:1250 William D Tate Ave Grapevine, TX 76051-4095Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members:Medical, Dental and Vision benefit plans Company-paid basic, Optional, and Dependent life insurance Long-term disability and Company-paid Short-term disability Paid Time Off and Sick Time 401(k) Retirement Plan with an employer % match and Employee Stock Purchase Plan Tuition Reimbursement Team Member DiscountFor more details on benefits and eligibility requirements, Click Here or visit https://joann.myben.site/ JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.