Job Description
Department: School Nutrition Original Adoption Date: March 2006
Job Title: School Nutrition Program Manager Last Revision Date: December 2021 ORGANIZATIONAL STRUCTURE
Reports to: School Nutrition Assistant ? School Nutrition Manager ? School Principal / School Nutrition Director EMPLOYMENT TERMS FLSA Exempt, 190 days, Non-contracted MINIMUM JOB QUALIFICATIONS
Education High School Diploma or equivalent GED required License/Certification Completion of Orientation for New Employees (ONE) within the first year of employment
required.
Must complete training for Manager Classification within 5 years as required by the State of
Georgia
Must become ServSafe Certified Food Safety Manager within 60 days of hire date if not certified
when hired Skills Ability to work independently and maintain confidentiality; Thorough knowledge of School
Nutrition regulatory procedures including Federal guidelines, school district procedures, and state
and local health regulations; Intermediate computer skills; Strong interpersonal skills; Excellent
customer service skills; Excellent professional and leadership skills
Work Experience One year experience in School Nutrition or related food service field required
One year management experience in School Nutrition or related food service field preferred
Experience with computers preferred
PRIMARY RESPONSIBILITY
The School Nutrition Program (SNP) Manager supervises the daily operations of the School Nutrition
Program at the local school level including supervision of all SNP employees during the preparation,
service and clean-up of all meals served. The manager ensures that meals are prepared and offered at the
highest quality following current food safety and School Nutrition regulations.
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ESSENTIAL JOB DUTIES 1. Planning and Organizing:
a. Ensures staff follows all Federal, State, Local, OCS and SNP regulations, guidelines,
policies, and procedures.
b. Follows organizational standards to ensure that all aspects of the program are completed
in a timely manner.
c. Makes suggestions and implements agreed upon changes to continuously improve the
School Nutrition Program.
d. Participates in all School Nutrition promotions as assigned, including but not limited to,
National School Lunch Week, National School Breakfast Week, and monthly Farm to
School promotions.
2. Program Controls:
a. Meets and exceeds financial guidelines for food, labor, and supply costs.
b. Follows staffing guidelines and routinely meets labor hour standards by utilizing staff
efficiently.
c. Implements all Federal and State guidelines relating to meal counting and claiming.
d. Develops and implements daily work schedules including cleaning assignments for each
position in the kitchen.
e. Develops and implements daily, weekly, monthly, and quarterly cleaning schedules and
monitors that cleaning assignments are completed properly.
3. Record Keeping:
a. Maintains accurate and current daily production work sheets and records for all meals
served.
b. Accurately maintains all records including employee and student records and maintains
them for the required number of years.
c. Follows all money handling procedures and ensures that money is correctly received and
posted to customer accounts and investigates all overages and shortages.
d. Follows food ordering and inventory procedures to maintain sufficient inventory levels
for food and supplies.
e. Follows all food receiving and storage procedures.
4. Customer Service:
a. Maintains good relationships with students, faculty, administrators, and all SNP
personnel.
b. Follows through on all requests from administrators and SNP Personnel.
c. Follows OCS guidelines for attendance and dress code.
d. Uses good judgment in making decisions and if unsure how to handle a situation, asks for
assistance from the appropriate staff resource.
e. Is flexible and willing to implement new ideas and to change as job requirements change.
f. Demonstrates good customer service and public relation skills in all contacts with all
SNP customers and in the OCS community and addresses all customer problems
appropriately.
5. Staff Supervision and Development:
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a. Informs appropriate supervisor of all employee issues and concerns.
b. Documents all concerns regarding employees following the progressive disciplinary
action process and documents these actions in personnel files.
c. Supervises all staff during daily operations and handles all issues and concerns with staff.
d. Ensures that all staff have been properly trained in all aspects of department operations
and regulations as appropriate to each position.
e. Implements and trains staff on HACCP, food safety, food handling and preparation
procedures.
f. Ensures that staff follows all menus, recipes, and portion sizes during food preparation
and service.
g. Trains all cashiers on cashier and money handling procedures and ensures that cashiers
follow all procedures as trained.
6. Performs other duties as assigned. PHYSICAL DEMANDS 60% 25% 5% 10% 35 lbs alone
50 lbs with help
Physician’s statement required noting the ability to perform this job, including the physical demands
listed below. While performing the duties of this job, the employee is required to talk, hear, stand, walk,
and use hands to feel and/or reach. The employee is walking and standing more than 60 % of the
workday on hard floor surfaces. The employee will frequently lift and move items weighing up to 35
pounds individually or 50 pounds with help. The employee will frequently lift, carry, bend, and stoop.
Ability to acclimate to extreme temperatures ranging from extremely hot to sub-zero is required. The
employee will operate equipment that poses possible risk, loss, or injury. Frequent hand and arm contact
with cleaning and sanitizing chemicals including aerosol oven cleaners and spray cleaning and sanitizing
chemicals is required. The employee will frequently be exposed to food allergens including but not
limited to egg, dairy, soybeans, peanuts, tree nuts, fish, crustacean shellfish (shrimp) and wheat.
Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
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