Operations Manager 4- Owensboro, KY
U.S. Bank Owensboro, KY (Onsite) Full-Time
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Job Details
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
We are seeking a Operations Manager 4 for our Letters and Statements team located in Owensboro, KY. As an Operations Manager 4 you will be working in a hybrid environment which will consist of 3 days on site and 2 days at home. As an Operations Manager 4 you will manage a staff of 8-10 FTE that support the processes for letter creation, approval and implementation in the CBBO correspondence library. Also, you will interacts with various business line functional groups and stakeholders to ensure materials are compliant and meet internal/external customer needs. An ideal candidate will have strong verbal and written communication, presentation, time management, and leadership skills.
Additional duties include :
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Ensures quality service and effective operations support for all of the assigned internal and external customers.
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Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals.
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Administers corporate policies and procedures and ensures compliance with applicable laws and regulations.
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Participates in the review and recommendation of operational systems and procedures affecting assigned units, coordinating system conversions from an operations perspective.
Basic Qualifications
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Bachelor's degree, or equivalent work experience
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Eight to ten years of operations-related experience
Preferred Skills/Experience
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Advanced knowledge of operation functions, systems, policies and procedures for the assigned area
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In-depth understanding and practical application of applicable laws and regulations
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Excellent organizational, managerial and project management skills
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Well-developed customer relations skills
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Excellent interpersonal, verbal and written communication skills
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Ability to manage multiple tasks/projects and deadlines simultaneously
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Thorough knowledge of banking operations and human resources
Core values:
By practicing these values, we continue to meet the challenge of being a leading service provider in the banking industry.
• We do the right thing – We act ethically, honestly and with integrity.
• We power potential – We champion and encourage potential in our customers, each other and our communities.
• We stay a step ahead – We value continuous improvement over fast growth, because bigger isn’t better: Better is better.
• We draw strength from diversity – Diversity, inclusion and collaboration aren’t just policies- they’re defining characteristics of our culture.
• We put people first – We invest in enhancing the skills and knowledge of our employees to create great experiences for our customers.
What we offer:
• Paid training and development opportunities
• Competitive wages and performance-based bonus opportunity
• Comprehensive benefits package including:
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Medical, dental and vision plans
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Paid vacation to help you recharge
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10 paid holidays
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Twelve paid holidays every year
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Tuition reimbursement
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Maternity and paternity leave
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Short- and Long-Term Disability
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401K plan with company match
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And more!
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ([ Link removed ] - Click here to apply to Operations Manager 4- Owensboro, KY .
Learn how the way we work at U.S. Bank ([ Link removed ] - Click here to apply to Operations Manager 4- Owensboro, KY drives meaningful relationships with our customers and collaboration across the company.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
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Healthcare (medical, dental, vision)
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Basic term and optional term life insurance
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Short-term and long-term disability
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Pregnancy disability and parental leave
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401(k) and employer-funded retirement plan
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Paid vacation (from two to five weeks depending on salary grade and tenure)
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Up to 11 paid holiday opportunities
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Adoption assistance
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Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS ([ Link removed ] - Click here to apply to Operations Manager 4- Owensboro, KY EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program ([ Link removed ] - Click here to apply to Operations Manager 4- Owensboro, KY .
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Recommended Skills
• Quality Assurance
• Reports
• Management
• Operations Management
• Supply Chain Management
• Operational Performance
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