Job Description
4145 Atlanta Hwy., Athens, GA 30606
Automotive Warranty Administrator
Competitive Pay Plan + Great Benefits!
Dodge Chrysler Jeep Ram Experience Preferred
Walk-in Applicants are Welcome!
Athens Dodge Chrysler Jeep Ram in Athens, GA is looking to hire a Warranty Administrator for our busy dealership . This position will process warranties for DCJR brands. The successful candidate must be able to work in a fast-paced and challenging environment. We value our employees and invest in their success!
Apply now and join our team! We are hiring immediately!
We offer:
• Competitive pay plan!
• Medical, dental, and vision insurance
• 401(k) plan with company match
• Supplemental insurance options
• Employee discounts on products, services, and vehicle purchases
• Employer paid time off
• Employee referral program
• Career advancement opportunities and promotions from within
• Paid Training
• Long-term and short-term disability
• Company-paid life insurance for full-time employees (additional coverage available)
• Charity and community outreach opportunities
• Family-owned and operated
• A solid history of employee tenure
Responsibilities - Warranty Administrator:
• Prepare, submit, and track warranty repair orders and claims according to dealership and manufacturer policies.
• Pay close attention to details, accuracy, and timeliness of claims to ensure the Service Department receives payment.
• Assist each store's Finance and Insurance Department in answering warranty submittal questions.
• Maintain detailed notes about warranty issues
• Answer customer inquiries about products or cancellation procedures.
• Enter price changes and collect payments
• Process customer refunds within the set rules and timeline.
Requirements - Warranty Administrator:
• DCJR experience preferred
• Must have great organizational skills
• Must be decisive with a great work ethic
• Team oriented
• Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone and in-person
• Strong computer, problem-solving, and research skills
• Excellent organizational/ sequencing skills
• Working knowledge of Service Department activities, methods, policies, and procedures
• General knowledge of product installation activities
• A valid driver's license and a good driving record required
• Please upload your resume. Completing the online assessment will grant you priority approval!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screen.
About us:
Athens Dodge Chrysler Jeep Ram is the largest Chrysler Dodge Ram dealership in Georgia , serving Athens, Gainesville, Winder, Duluth and Atlanta area Chrysler, Dodge, Jeep, Ram and Wagoneer customers. Apply online today to join our team, using your skills to help us maintain our reputation for giving our customers an even better sales or service experience than is expected.
We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or any other protected status.
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