Build Your Career as an Aftermarket Business Development Analyst in a Growing Company
At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist.
You’ll be challenged and rewarded. Make friends and have fun. Improve our customers’ packaging performance and efficiency every day. Help build the future of packaging automation. We’re proud of that and hope you will be too.
Do we have your attention? Keep reading.
Benchmark is seeking a talented Aftermarket Business Development Analyst to lead Parts and Service growth initiatives. The candidate for this opportunity will be responsible for analyzing sales data to develop best practices and procedures to improve sales Hit Rates, improve Gross Margin, improve Customer Service, and evaluate Customer Spend trends. In addition, assisting with developing Standard Operating Procedures to maintain internal and external department efficiency, and developing strong customer relationships through satisfaction/support. This position reports to the Aftermarket Services Manager and is located in our Statham, GA facility.
• Lead efforts to analyze and understand sales delivery metrics, revenue, and margins for the aftermarket group which will lead to actionable strategies to grow revenue for the department.
• Develop Standard Operating Procedures to support the Customer Service Representatives sales data entry into the Sytleline ERP system along with quote and follow-up timing best practices.
• Assist with strategic development of a pro-active retrofit/upgrade sales program using historic sales data to uncover opportunities on past machine install base.
• Serve as focal point for value-based pricing efforts with continued emphasis to stay ahead of cost increases and margin percent declines.
• Use Sales metrics to manage safety stock to maximize same day shipments.
• Data Management using aftermarket tools available including Hit Rate  Analysis, Follow-up Tracking, and Price/Margin Tracker.
• Lead/Participate in conference calls, meetings, and reports related to data management
• Ability to learn and use Salesforce CRM data entry and sales analysis to provide opportunities to the Aftermarket Team.
Who we’re looking for?
• 2 + years’ experience in customer service or aftermarket role within a consumer-based industry.
• 2 years’ experience or education in data analysis collection, interpretation, and problem solving.
• Basic understanding of financial metrics required to evaluate cost/pricing/margins
• Computer skills using Microsoft Word, Excel, and PowerPoint required.
• Excellent written and verbal communication skills which includes presentation skills.
• Solid knowledge of Syteline and other company operating systems highly desired.
• Previous sales experience required.
• Good interpersonal skills and ability to successfully handle a multi-tasked role.
• Able to travel 20% of the time.
What’s in it for you?
There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.
In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!
We have been named to the Inc. 5,000 list of fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.
We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.
Salary is only a part of a well-developed compensation program. As a Pro Mach employee, you receive more than just a paycheck. Total compensation includes your pay (base salary), very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits – you are eligible on your first day of employment.
Benchmark designs and manufactures high-performance, low-maintenance, easy-to-operate product handling systems for food and bakery manufacturers, including distribution systems, automatic cartoner infeeds, shuttle and disk feeders, stackers, mergers, tray loaders, and slug loaders. Benchmark also manufactures the Southern Packaging line of intermittent motion horizontal form fill seal pouch packaging systems. Benchmark is a product brand of ProMach, a global leader in packaging line solutions. As part of the ProMach Product Handling business line, Benchmark helps our packaging customers protect and grow the reputation and trust of their consumers. ProMach is a family of best-in-class packaging solution brands serving manufacturers of all sizes and geographies in the food, beverage, pharmaceutical, personal care, and household and industrial goods industries. ProMach brands operate across the entire packaging spectrum: filling and capping, flexibles, pharma, product handling, labeling and coding, and end of line. ProMach is headquartered near Cincinnati, Ohio, with manufacturing facilities and offices throughout North America, Europe, South America, and Asia.
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ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Pro Mach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.
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