Job Type: Full time
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!What does the Store Manager do?Under the leadership of the District Manager, directly leads the Merchandise Manager, Customer Service Manager, and all associates of a store. The Store Manager also leads the Support Lead, Freight Lead & Lead Cashier (if applicable) through the MM & CSM. The Store Manager is responsible for total store execution including but not limited to “Wow the Customer”, merchandising standards, operational procedures, operational controls, people development and driving sales.How do they do it?As a Five Below leader, your first priority is to contribute to the success of your store.  This means that you not only deliver in your role as the Store Manager, but you also model leadership behaviors and deliver as a manager on duty.  As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.  The Store Manager is the leader of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!Wow the Customer: Put the customer first and make a difference in people’s livesUnleash Passion: Check your ego at the door and do what you say you will doHold the Penny Hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the sameAchieve the Impossible: Set the bar high for self and team and outperform expectationsWork Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the effortsKey Attributes:Lead Sales CultureModel Five Below ValuesTrainer/Developer of TalentCommunicationLeaders of ChangeOwnership/CommitmentAccountability/Delegation/Follow UpPlanning/Time ManagementGoal OrientedProfessionalismRESPONSIBILITIES:Responsible for Operational Execution and Total Store Follow UpDrives customer experience and sales goalsContinually recruits, hires, trains, and retains associates and managers; identifies internal associate talent and provides opportunities for career path developmentResponsible for managing and executing overall store standards to be consistent with Brand StandardsDrives overall profitability for store focusing on total store sales and expense controlResponsible for ensuring the proper execution of all cash handling policies including opening and closing procedures; daily paperwork; and bank depositsEnsure compliance with all of the Five Below Standard Operating Procedures (SOP)Partners with District Manager and Human Resources for employee coaching / counseling, performance documentation and associate relations mattersReviews all corporate communications and prioritizes/plans accordinglyEnter associate, management schedule into Kronos and approveThe General Manager ensures weekly, monthly and annual payroll budgets are managed to planEnsures clean and safe environment for associates and customers to include sales floor and back room, manager’s office and restroomsAuthorizes register functions including post voids, returns and associate discountsEnsures Market Plan and other merchandise directives are executedEnsures the execution of company data integrity process and physical inventoryOversees successful receiving and stocking procedures are properly followed and maintainedPartners with District Manager of any store related issuesEnsuring exceptional customer service is executed by all associates through training for high levels of customer engagement and role modeling ideal behaviorsHolds all associates accountable for their job responsibilitiesResponsible for Ad Sets and Follow upPerforms store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock roomThis job description is not all-inclusive. Additional responsibilities will be determined by the District Manager, as dictated by store needs.Essential Job Functions:Frequently operate computer and printer, and occasionally operate cash registerOccasionally ascend/descend ladders in order to retrieve and put away stockFrequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floorMust be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating proceduresFrequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situationsFrequently move across the sales floor directing associates and assisting customers, as well as to and from the back officeQUALIFICATIONS:High School Graduate or equivalentMinimum 3 years of management experience preferredExcellent verbal and written communication skillsAbility to multi-taskCreative thinkingAbility to maintain composure under pressureIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Five Below is an Equal Opportunity Employer.BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.