Account Manager, Commercial Lines
Job ID 2023-12591
# of Openings 1
Category Commercial Lines Service
Office Location 1925 Fredeerica Street
Location : Location US-KY-Owensboro
Overview
The Account Manager is responsible for account support at the direction of the senior team members. The Account Manager provides customer service by handling the day-to-day operations of clients' insurance need and works to support delivery proper insurance and risk management services for clients.
The Ideal Candidate
• You have strong critical thinking skills and focus on accuracy
• You enjoy supporting a team and have strong customer service skills
• You have great communication skills (verbal & written)
If this sounds like you, we invite you to keep reading and apply!
Responsibilities
• Client Support • Maintains accurate client information to provide day-to-day client support and address intermediate-level client inquiries.
• Assists in the development of strong business relationships with appropriate insurance carrier personnel. Recognizes and satisfies carrier goals and objectives to enhance business relationships.
• Account Management • Maintains files with proper records according to company procedures. Follows company procedures in order to achieve positive audit results.
• Ensures accuracy of account information for both new and renewal policies, endorsements, and audits for accuracy in rating, coverage, signatures, and enters these
transactions to generate billing invoices in a timely manner.
• Reviews all premium audits according to Agency procedures recognizing that the Agency must process in a timely manner.
• Reviews accounts receivable report for all assigned accounts to support client retention.
• Insurance Expertise • Leverages technical knowledge to ensure carrier quotes are received in a timely fashion; Reviews quotes for gaps and assists with inquiries from the carrier.
• Attend training and seek self-directed learning to continue education in industry and technical knowledge.
• Other duties as assigned.
Qualifications
• 2-5 years of related experience and/or training preferred
• Property and Casualty License
• Working knowledge of available commercial lines coverages based on business and industry
• Proficient in providing client service through electronic, telephone, and in-person interaction
• Problem solving skills; strong written and verbal communication skills
• Proficient in use of Agency Management software, or demonstrated skill at quickly learning new systems
• Proficient in use of Microsoft Office or similar software, including spreadsheet and presentation
software
Grow, with us
AssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.
We’re proud to be the fastest-growing independent insurance broker in America, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.
Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.
AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!
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