ASSET MANAGEMENT ANALYST
Job Locations US-PA-West Reading
Requisition ID 2023-46294
Hospital THMG
Shift Day
Department ZMP The Reading Hospital and Medical Center
Category Information Technology
Hours per Pay Period 80
# of Openings 1
Position Type Regular Full-Time
Responsibilities
Reporting to a Field Services Manager and collaborating with other Field Services Supervisors and Technicians, the Asset Management Analyst I will providefunctional support, and maintenance of the Tower Health enterprise wide IT Asset Management lifecycle process and Change Management Database (CMDB).
• The analyst registers and/or ensures the registration of new Assets and Configuration Items (CIs).
• Audits the CMDB as required and identifies discrepancies inthe CMDB.
• Manages and administers lists, filters, forms, platform interfaces (to other data sources) and the data within tables. With direction imports sets into the CMDB.
• Provides both operational and ad-hoc reports as required.
• Follows fundamental principles of ITAM to implement ITSM processes.
• Has a good understanding of IT hardware, components, and peripheral devices unique to the healthcare environment.
• Has some experience with ITAM software for themanagement of incidents, requests and CMDB.
• Is responsible for first level incident and request resolution.
• Assists in locating missing equipment and devices in production.
• Acts as the first point of contact for receiving and warehousing of IT assets.
• With direction organizes used equipment received into reusable and recyclable assets.
• Maintains accuratedocumentation at each stage of asset lifecycle.
• Inventories and reports on consumable assets with direction from IT management and maintains consumablelevels in accordance with set plan.
• Assists in the decommissioning of IT assets and properly disposes of equipment for recycling and secure destruction.
#LI #MP
Qualifications
Education Requirements
• High School Diploma or GED
Experience
• Relevant Experience
Certification and Licensure
• Current Valid Driver's License
Required Skills
• Customer Service Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Excellent Teamwork Skills
• Microsoft Office Applications
• Multitasking
• Service Orientation
• Strong Team Player
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