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Systems Engineer

Tendergrass

Location: Floyd, Virginia
Type: Full-Time, Non-Remote
Posted on: January 23, 2023
Systems Engineer
The Systems Engineer is responsible for performing functions such as evaluation, testing, debugging, deployment, and support of systems and applications supporting the Tendergrass infrastructure business processes and operations. Other functions include analyze, install, modify, and support operating systems, utilities software, and the office network. The Systems Engineer will collaborate with the Systems department in planning, execution, and direction of business problem analysis and the provisioning of systems solutions. This role reports to the Vice President of Information Systems.
Responsibilities
• Manage and monitor all installed systems and infrastructure
• Maintain, develop, and promote security, backup, and redundancy strategies
• Collaborate with operational teams to coordinate on IT policies
• Build policies and scripts to support company owned devices
• Develop tooling and processes to facilitate asset management, provisioning, and tracking
• Participate in general IT operations, provide technical user support, and training to Tendergrass team members
• Work with operational and Human Resource departments to develop and execute systems onboarding and offboarding processes
• Develop, implement, and maintain systems automation to increase system efficiency and reduce the toil of human intervention on any task
• Monitor and test application performance, identify solutions, and work to develop system enhancements
• Participate in the design and implementation of new operational support systems
• Develop and maintain documentation for supported applications, processes, and training material to internal employees and Systems personnel
• Build and maintain cross-functional relationships with internal teams to drive Tendergrass initiatives
• Deploy and manage business critical applications in cloud infrastructure like Microsoft Azure, or Amazon Web Services (AWS) and Google Cloud Platform (GCP)
• Assist in ongoing evaluation of vendor relationships and consulting arrangements
• Communicate with vendors and other systems personnel for problem resolution
• Additional duties as assigned based on the growth of Tendergrass’ technical needs.
Requirements
• Experience administering SaaS applications like Google Workspace, Microsoft Office 365, Dashlane
• Experience supporting financial applications like QuickBooks, Acumatica
• Hands-on experience supporting macOS and Windows environments
• Solid scripting skills (e.g., shell scripts, JavaScript, Python)
• Experience developing system automation workflows and integrations
• Experience working with software development tools and code repositories
• Position will require a portion of the work week (on average about 50%) to be done in person at Tendergrass main office
• Bachelor's degree in Computer Science, Systems Engineering, Information Technology preferred
• 5+ years of experience in IT, systems infrastructure, or software development work environment preferred
Job Type: Full-time
Pay: $80,000.00 - $95,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance
Compensation package:
• Bonus pay
Experience level:
• 5 years
Schedule:
• Monday to Friday
Ability to commute/relocate:
• Floyd, VA 24091: Reliably commute or planning to relocate before starting work (Required)
Work Location: Hybrid remote in Floyd, VA 24091