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The North Face Store Manager (Grapevine TX)

VF Corporation

Location: USCA > USA > Texas > Grapevine 332 - TNF
Type: Full-Time, Non-Remote
Posted on: January 23, 2023
This job is no longer available from the source.
Job Type: Full time
Store Manager As the Store Manager, you will provide leadership, direction, and development to the store staff and successfully execute company strategies to ensure a consistent peak brand experience. Your primary responsibilities as the Store Manager are to determine and maintain optimal staffing levels, recruit, hire, educate, and motivate a team of brand advocates who in turn create a consistent best in class customer experience that aligns with our brand’s purpose and values. Additionally, you are responsible for setting an example for customer engagement and selling for your team. You are responsible for maximizing store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising, operations, sustainability, and community participation are consistent and well executed.  The North Face, a VF Company At The North Face we dare to lead the world forward through Exploration. We were born to Explore. We were born to Disrupt. We were born to Lead. The North Face is the premier exploration company in the world.  Founded in the counterculture of Berkeley, CA in 1966 we have a long and storied legacy of enabling exploration, loving and protecting wild places, and creating iconic and technically advanced product.  We believe that exploration is a mindset – both on the mountain and off the mountain – and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places and people. By joining The North Face, you will help provide the best gear for our athletes and the modern-day explorer. You will also have the opportunity, tools and environment to more deeply explore the world around you and make meaningful, lasting connections.     How You Will Make a Difference:  Held accountable for achieving store sales goals and promoting productivity through measurement and monitoring of progress and results against key targets Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience.  Responsible for managing store schedules, loss prevention, store audits, expense control, weekly reports and ensuring that company/store policies and procedures are followed. Supports store marketing events and grows relationships in the community to generate brand awareness, drive traffic by seeking opportunities to engage with the customers and support/participate in community initiatives outside the four walls of the store. Provide coaching and training programs to the store team in customer service, engagement, brand identity, product knowledge and operations while also providing real-time feedback that enables growth and success. Ensure visual merchandising standards are met by implementing floor-sets and merchandising directives.  Maintain store inventory through proper shipping and receiving procedures. Select, hire and develop a high performing team Build an active talent community and network  Responsible for development of staff: Actively communicate and maintain succession plans for staff  Communicate and deliver rewards, recognition, annual performance appraisal process; as well as address performance issues and administer discipline when appropriate.  Ensure compliance with company safety and adherence to policies and procedures, standards and practices, and company directives.  Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.  Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.   What You Bring Required 3+ years of multi-unit leadership or store management experience People and performance management experience  Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays Demonstrated ability to meet and exceed sales and profit results Proven ability to meet business goals by driving results through store team Ability to plan and drive results while balancing shifting priorities Excellent verbal and written communication skills  Ability to build, lead and manage a high performing team Excellent decision making ability in a fast-paced environment Able to meet performance expectations  Detail orientated and excellent organization skills Proficient computer skills including word processing, spreadsheets, and software programs Proven ability in leading the delivery of a high level of customer service in a retail environment  Preferred  High volume/high complexity retail experience  Associate Degree (AA) or equivalent from two-year college or technical school Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales  Physical Operate office equipment and technology (i.e., computers, phones, fax, copier, etc.) Standing required for entire work shift Bend, lift, open, and move product up to 50 pounds as needed Travel (less than 10% of time)   Free to Be, Inclusion & Diversity As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. What’s In It for You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Go to and click on “Looking to Join VF?” to learn more.   NEVER STOP EXPLORING™  Love wild places. Spark curiosity. Dare to disrupt. Create community. Lead with integrity     Our Parent Company, VF Corporation  VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. It’s a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at We just have one question. Are you in?  R-20230123-1063