Gallery Guide
Georgia Museum of Art
8 reviews
Athens, GA 30605
$12.00 - $12.50 an hour - Part-time, Temporary
Georgia Museum of Art
8 reviews
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Job details
Salary
$12.00 - $12.50 an hour
Job Type
Part-time
Temporary
Qualifications
• Customer service: 1 year (Required)
• Client Services & Customer Support: 1 year (Preferred)
• Day Shift (Preferred)
• Night Shift (Preferred)
Full Job Description Georgia Museum of Art
Part Time Gallery Guide
Apply at https://www.ugajobsearch.com/postings/291894
This position is the first point of contact for guest to the museum and exhibitions. Gallery Guides provide information about the museum, the exhibitions, education, and assists guests throughout their visit. This position assists is security and protecting the museum, staff, and visitors against fire, theft, and accidents. The position is responsible for the successful daily operations of the visitor experience, including visitor services desk and security. This position must provide excellent customer service and a seamless operation of the guest experience at the museum.
Essential Duties and Responsibilities
Gallery Guide
• Welcome, greet, orientate, and direct museum guest. Be familiar with and able to discuss the artists and exhibitions, current and upcoming.
• Be familiar with and able to discuss the building’s physical layout including galleries, restrooms, Sculpture Garden, exits, and elevator.
• Be familiar with all other current museum functions and programs including public programs, special events, educational programs, mission, etc.
• Stay current with daily schedule of events; communicate relevant information to other staff and event hosts/leaders.
• Staff the galleries and visitor service desk
• Observe guest in the gallery and take proactive action as needed in order to protect the artwork.
• Gently remind museum guest of security concerns (no touching, photography policy, no food or drinks, no large bags etc.).
• Have museum guest place large bags and other objects inappropriate for the galleries in the coatroom.
• Assist with emergencies, crowd control, access control and evacuations.
• Inspect art objects, labels, and lights/furnishings for signs of change or damage.
• Report damage or change in condition of objects immediately to the Security Operations Center.
• Way answer and direct phone calls and answer general questions about the museum, exhibitions, and public offerings.
• Be able to provide membership benefit information.
KSA:
CPR/AED/First Aid Certification
Completion of Basic Museum Security
Some post high school education desired
60% Customer service
20% Walking in gallery space
5% Visitor management
5% Access control
5% Responding
5% Documenting and reporting
Job Types: Part-time, Temporary
Pay: $12.00 - $12.50 per hour
Schedule:
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Weekend availability
Ability to commute/relocate:
• Athens, GA: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
• Client Services & Customer Support: 1 year (Preferred)
• Customer service: 1 year (Required)
Shift availability:
• Day Shift (Preferred)
• Night Shift (Preferred)
Work Location: One location
Hiring Insights Hiring 5 candidates for this role
Job activity • Posted 3 days ago