Job Description TAXSLAYER
TAX SOFTWARE CUSTOMER SUPPORT (100% work from home)
Hiring residents of the following US states only: GA, SC, IN, IA, FL, NC, NH, VA and TX
Join our work-from-home Seasonal Customer Support Team for the 2022/2023 tax season. We have teams who will start as early November, in addition to start dates in December and January. All Seasonal roles are expected to last through tax season in April of 2023. Apply now and we will contact you when hiring begins!
Competitive hourly pay rate starting at $16.50 per hour, depending on position. If you are a skilled Tax Professional, Desktop computer tech support specialist, or bilingual candidate- LET US KNOW!
PLEASE NOTE:
• High speed internet is required for all remote/work from home positions. Please go to www.speedtest.net to test your home internet speed before you apply. You will enter your upload and download speeds in the application.
• Please do not apply for this job in multiple cities. One application is all you need.
• If you have been referred by a TaxSlayer employee, please be sure to include their name in your application.
***Please be sure to opt in for texts so we can contact you immediately when hiring begins!***
LET’S SLAY SOME TAX RETURNS!
Use your business, accounting, and professional communication skills to assist our TaxSlayer customers while our awesome software completes the income tax returns this year! You will train to help DIY taxpayers and professional preparers navigate our user-friendly online system and become successful TaxSlayers!!! We will provide the tools, equipment, training, and support to help you succeed, as well.
For years, TaxSlayer software has made Tax Season easy for millions of people just like you. Now more than ever… our fanbase is growing!! Join our team of at home tax coaches and learn why so many people love our software and our awesome support team! Revive your resume or jump start it with this outstanding work opportunity!
We are looking for:
• Dependable, professional problem-solvers who love to help others succeed.
• Detail oriented go-getters who can commit to work through April of 2023.
• People who love to learn and are willing to share knowledge with others via phone, email, and chat from a computer.
• Motivated team players who enjoy working with other top performers.
Helpful experience includes:
• Work experience in a bookkeeping, accounting, or computer support role
• Prior education focused in Accounting and Business courses
• Prior tax preparation experience (for yourself and/or others)
• Experience using TaxSlayer software
• Computer experience in a professional work setting
• Experience providing training and coaching experience to others
• Motivated team players who enjoy working with other top performers
Necessary qualifications:
• High School Diploma, or equivalent
• High speed internet and a dedicated workspace in your home (you will be able to run a speed test to confirm this in the interview process)
• Excellent writing and communications skills (a quick assessment will be provided in the interview process so you can show off your skills)
• Eligible to work in the United States and able to provide proof of eligibility
• Familiar with computers and basic computer navigation in a professional capacity
• Able to work for long periods of time and remain available to assist customers via phone and computer.
• Must successfully complete our screening and onboarding process.
• Willing to commit to work through April of 2023
Are you a TaxSlayer??? Apply NOW and get ready for a fun and challenging new experience with the best tax season team in the country! We can’t wait to review your information and learn more about you!
TaxSlayer provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws.
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