Job description
As a Restaurant General Manager, you are the leader of a multi-million dollar business with total operational and financial responsibility for an individual unit.
• Performs hands-on work to train employees
• Respond to guest needs and model appropriate behaviors within the restaurant
• Provide the overall leadership; recognize and motivate all employees; coach and train the team for operational excellence
Bell American Group is passionately committed to growth, quality, service, and to honoring the spirit of “Live Mas”.
*******Perks for our employees: *******
• Competitive salary - up to 65k
• Free meals with every shift
• Medical, dental and vision insurance available the month after you start
• 401(k) plan with a company match
• Paid vacation
• Development opportunities
Education and Experience
• 2-4 years of supervisory experience in food service environment
• Strong customer service skills
• Positive, energetic, team player
• Basic math and accounting skills
• Strong interpersonal and conflict resolution skills
• Good oral/written communications skills
• Strong analytical/decision-making skills
• Basic computer literacy
Skills and Requirements
• Flexible work schedule
• Access to personal vehicle
• Follow cash handling and safety and security requirements
• Adheres to City/State/Country safety requirements
• Knowledge of and compliance with Human Resources policies and procedures
Essential Duties and Responsibilities
Team
• Maintain appropriate staffing levels to ensure an efficient schedule while creating a bench of talent.
• Coaching, training, developing and empowering all team members to reach their highest potential and goals.
• Effectively managing turnover by utilizing tools provided like interview guides, onboarding and proper training procedures.
• Creates and provides a positive environment of culture, accountability and recognition.
Guest
• Ensuring excellent levels of customer service on all shifts and properly handling guest complaints in a timely manner.
• Maintaining food standards are held to the guidelines and regulations.
• In charge of cleanliness and maintenance of interior and exterior of the building and property.
Financials
• Responsible for all financials including budgets, labor, payroll, food costs and inventory levels.
• Set and implement stretch goals based on the business.
• Prepare and analyze daily reporting while able to speak about your business to your team and leaders.
Culture Champion
• Motivate the team to stay focused and grow to their potential
• Provide coaching and feedback regularly
• Maintain a positive, upbeat atmosphere that balances fun with business
• Regularly recognize & show appreciation
• Fosters an environment of personal accountability and excellence
Authentic Leader
• Assume personal responsibility for the success and failure of self and team
• Authentically foster a climate conducive to establishing positive working relationships with others
• Embrace conflict, responds appropriately
• Know the team personally
• Practice positive collaboration and convert difficult interactions into productive ones
• Adapts interaction style to situations and people
Action Driver
• Inspire and help the team see their role in achieving restaurant goals
• Ensure time, resources, energy, and actions are focused on priorities that matter to the business
• Understand how changes on one side of the business impact the other side of the business
• Strives for excellence in performance by surpassing established standards and targets
Problem Solver
• Weigh costs, benefits, risks, and chances for success before recommending a course of action
• Implement resolutions swiftly
• Prioritize work to handle shifting and competing demands
• Examines a specific problem, identifies the best solution, takes action to correct the problem
Change Leader
• Translate Bell American values to tactical steps and procedures
• Monitor effectiveness of the change with follow-up and positive influence
• Work with team to identify and remove obstacles to change
• Accurately anticipates impact of change, both positive and negative, and takes quick action
Eager Learner
• Always look for ways to improve and develop professionally
• Seek out advice, help, and information to make positive personal changes
• Listen to others’ opinions and is open to feedback
• Proactively share best practices with others
• Understands your own strengths and weaknesses
Other Responsibilities
• Problem solver that finds the solution quickly and is able to implement changes effectively.
• Collaborate with your Area Coach and fellow General Managers to create and implement best practices.
• Adaptive to every style and personality.
• Acts quickly on changes in the business.
• Ability to arrive on time for each scheduled shift and work throughout the shift (aside from legally required breaks) per the schedule and restaurant demands.
• Ability to give appropriate notice for any need to deviate – in any way – from one’s scheduled shift.
• Capable of using TACO/Merit/Sabre computer system.
Employment Factors & Physical Activity
• Able to lift up to 50 lbs.
• Able to push/pull up to 90 lbs.
• Able to stand and walk for a 10 hour work shift.
Why Work for Bell American Group?
Bell American Group is a growing franchise that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to his or her fullest potential.
Job Type: Full-time
Pay: Up to $65,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
Experience level:
• 2 years
• 3 years
• 4 years
Restaurant type:
• Quick service & fast food restaurant
Shift:
• 10 hour shift
Weekly day range:
• Monday to Friday
• Weekend availability
Ability to commute/relocate:
• Owensboro, KY: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
• Driver's License (Preferred)
Shift availability:
• Day Shift (Preferred)
• Night Shift (Preferred)
Work Location: One location