Consumer Credit Rights Manager
FCS of Mid America Owensboro, KY Full-Time
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Farm Credit Mid-America is a financial services cooperative serving financial needs of farmers and rural residents across Indiana, Ohio, Kentucky and Tennessee for over a century. Our purpose is to secure the future of rural communities and agriculture - one home, one farm and one business at a time. We are passionate about serving the needs of our rural communities and creating positive customer experiences.
Farm Credit Mid-America is a great place to work! We have been named as a Best Places to Work in Kentucky for the past 10 years. At Farm Credit Mid-America we put our customers and team members at the heart of all we do.
SCHEDULE: Full Time
TRAVEL REQUIRED: 0% - 25%
About Our Opportunity
This position will be responsible for managing a portfolio of assigned accounts that are currently involved in litigation. The Litigation Manager role will be responsible for initiating legal action on accounts as it becomes necessary to collect the account, liquidate collateral, or protect the interest of the Association for loans assigned to this role's portfolio. This role may provide additional support for Litigation Officers when Litigation Managers serve on teams with LO's.
In order to effectively manage these accounts, this position will engage directly with outside counsel and Litigation Officers to formulate strategy and ensure that decisions are made to maximize returns on litigation accounts. The Litigation Manager will perform projects within assigned delegated authorities including: attorney engagement and correspondence, foreclosures and bankruptcies, acquired property management and adhering to regulatory and compliance requirements.
The Litigation Manager works closely with outside attorneys to develop litigation strategy. The LM will be comfortable speaking directly with outside counsel to identify the appropriate solution for assigned accounts, and will oversee assigned counsel to ensure performance timelines and to monitor related fees. The LM will remain knowledgeable and continue to develop skills in the areas of commercial and/or consumer litigation support from a creditor's perspective. This role is required to be fluent in Association software programs and have the ability to input file information into the appropriate program, and to operate effectively inside delegated authorities.
This role will be required to conduct sensitive and challenging conversations with customers who are severely delinquent, in litigation or experiencing various forms of distress. This role must have comprehensive knowledge of Mortgage Servicing and default activities and strong interpersonal skills.
How You Will Spend Your Time
o Monitor and complete tasks associated with active bankruptcies and foreclosures
o Approve or deny litigation actions
o Approve or deny payment agreements after litigation has started
o Contact 3rd parties such as courts, trustees, or debtor's attorneys as needed
o Determine when attorney action is required and ensure proper handling
o Alert outside counsel to payment change notifications
o Work closely with Default Specialists and Resolutions Officers for hand-off of loans in default
o Build relationships with attorneys to create consistent litigation support strategies
o Facilitate and monitor timely action steps on accounts, utilizing current CRM software to document updates.
o Generate documents as required by the type of litigation
o Comply with Borrower Rights, RESPA, or other applicable regulations and maintain a baseline knowledge of various regulatory requirements
o Function as a compliance resource for the team
o Operate within delegated authority to make decisions regarding litigation that maximize returns to FCMA or minimize loss
REPRESENTS AND COMMUNICATES THE MISSION AND VALUES OF FARM CREDIT
MID-AMERICA and complies with its conduct policy, security policy and confidentiality expectations.
PERFORMS OTHER RESPONSIBILITES AS ASSIGNED.
Litigation knowledge and experience in the areas of bankruptcy and foreclosure is required. Acquired property management and experience is preferred.
Minimum Education & Experience
Two years of FCMA, litigation or paralegal experience desired
Associate degree or equivalent classroom hours plus five years of experience in foreclosure, bankruptcy or acquired property management while using a variety of business software; OR Bachelor's Degree plus four years of experience in foreclosure, bankruptcy or acquired property management while using a variety of business software; OR Completion of certified post-high school legal, paralegal, or business program and five years of progressively responsible paralegal or legal administrative experience. Experience working with leadership in a public or private company.
Mental & Physical Requirements
This job requires the incumbent to have the ability to…
* Engage in telephone and face-to-face conversation to serve customers and give and receive information from customers, staff, vendors, outside consultants and the public.
* Use a computer and similar office technology and tools. This involves reading the screen and keying/typing information.
* Speak and make presentations to individuals or groups on technical subjects related to job.
* Travel via auto or commercial transportation to carry out essential responsibilities of the job.
* Successfully interact with and represent the organization to customers, staff, officers, board members, vendors, and/or the public at all levels.
* Provide sound technical advice to customers and other staff in the subject field(s) related to this position.
* Understand and explain various subject matter and consulting concepts, programs, terminology, and methods.
* Reason, judge, compare, calculate, evaluate, decide, and critique such information as written material, numerical data, responses to customer needs, and/or other related work activities.
Requirements of the job include the ability to do the work, with or without reasonable accommodations. It is the Association's policy to make reasonable accommodations for individuals with disabilities. Leadership retains the right to add, subtract or change duties of the position at any time.
Farm Credit Mid-America provides a competitive total rewards package to our team members. This includes an award winning 401(k) Plan. Our Health and Financial wellness benefits provide safety, security and peace of mind for you and your family. Here is only a highlight of what we provide our team members:
* Medical Insurance - Two consumer-driven health plans available paired with a tax-advantaged Health Savings Account (HSA).
* Dental - Our dental plan offers option of basic or comprehensive coverage.
* Vision Insurance
* Flexible Spending Accounts - Two Savings Plans to plan for eligible healthcare expenses.
* Employee Assistance Program (EAP) - Mental Health providers for you and your family.
* Income Protection - Short and Long-term Disability Insurance coverage.
* Retirement Savings - Team members have 401(k) savings options with an employer match.
* Paid Time Off - Vacation, sick, and holidays.
Farm Credit Mid-America is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability or any other category protected by law.
Nearest Major Market: Anderson
• Business Software
• Customer Demand Planning
• Interpersonal Skills
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Job ID: 2383004966
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