IT Manager
Athens , GA
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Job Description
Posting Details
Posting Details
Posting Number
S08927P
Working Title
IT Manager
Department
EITS-Systems Engineering
About the University of Georgia
Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.
About the College/Unit/Department College/Unit/Department website Posting Type
External
Retirement Plan
TRS or ORP
Employment Type
Employee
Benefits Eligibility
Benefits Eligible
Full/Part time
Full Time
Work Schedule Additional Schedule Information
Monday - Friday, 8am - 5pm. Occasional after-hours as needed.
This position is eligible for remote work.
Advertised Salary
Commensurate with Experience
Posting Date
07/28/2022
Open until filled
Yes
Closing Date Proposed Starting Date
09/01/2022
Special Instructions to Applicants Location of Vacancy
Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
UGA Statement
PLEASE NOTE : On December 7, 2021, the federal District Court for the Southern District of Georgia issued a preliminary injunction against enforcing the vaccine requirement for
Federal Contractors pending further review. As a result, the requirements of the Executive Order and associated guidance, including the vaccination requirement for covered contractor employees, are currently not in effect.
The University of Georgia is a Federal Contractor as defined by Presidential Executive Order 14042 and subject to the requirement that Federal Contractors must ensure that all covered employees, including those working remotely, are fully vaccinated by January 4, 2022. You may be required to show proof of your fully vaccinated status at the time of your start date, or have received a medical or religious exemption from the fully vaccinated requirement at the time of your start date. For more information regarding the Federal Contractor fully vaccinated employment requirement please visit or call (706) 542-2222.
Position Information
Classification Title
Information Technology Manager
FLSA
Exempt
Job Family
IT
FTE
1.0
Minimum Qualifications
Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications Position Summary
The IT Manager will provide leadership over the OS Administration (Windows & Linux) and Storage and Virtualization Administration teams. Both teams are actively engaged in service delivery, expansion, and continual service enhancements for mission critical systems and related infrastructure. Additionally, a strong partnership between the IT Manager and the Network Engineering and Information Security teams would be expected. There will be an emphasis placed on defining success for initiatives and developing pathways to continual improvement. Experience supporting large scale enterprise systems is highly desirable. The ideal candidate will possess a growth mindset with an eagerness to learn and a talent for building effective relationships and working in a team. Previous experience working hands on in a technical systems administrator type role is a value add. The ability to translate needs/issues with both functional and technical audiences through positive communication and interpersonal skills are required.
Knowledge, Skills, Abilities and/or Competencies
• Possess a growth mindset with an eagerness to learn
• Curious by nature, with a willingness to ask difficult questions
• Positive communication and interpersonal skills
• Translate needs/issues with both functional and technical audiences
• Talent for building effective relationships and working in a team
• Time management and planning skills
• Document the work of yourself and others
Physical Demands
Job takes place in normal office conditions. This position will spend long periods of time standing and/or sitting at a computer.
Is driving a responsibility of this position?
No
Is this a Position of Trust?
Yes
Does this position have operation, access, or control of financial resources?
No
Does this position require a P-Card?
No
Is having a P-Card an essential function of this position?
No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?
No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)
Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the website.
Duties/Responsibilities
Duties/Responsibilities
Leadership and Administrative Responsibilities
--
a) Supervise teams responsible for enterprise service delivery (on-premise and cloud); including setting priorities, resolving conflicts, performance evaluations, and performance coaching
b) Collaborate with functional teams on diverse, complex issues and projects both internal and external to EITS
c) Facilitates knowledge transfer between units inside and outside of EITS
d) Generate quotes, purchase requests, and justification for procurement of equipment and services
e) Assist in the forecasting and verification of cost recovery service accounts under position purview.
f) Participate in meetings relevant to this position and team across campus
g) Creates and facilitates change requests for approval on all production systems
h) Works across EITS to develop and document system policies and procedures
Percentage of time
35
Duties/Responsibilities
Research, Development, and Service Delivery Assessment
-
a) Spend time researching and developing new, innovative technologies for next-generation services for campus
b) Explore options for addressing current issues or service gaps by reaching out to other Universities; discussing methods, technologies, and processes they have used to knowledge-share and/or collaborate on solutions
c) Engage in the Continual Service Improvement process to regularly assess services and processes to identify opportunities for service enhancements or replacements
d) Assess technologies that could be utilized in our environment to augment current services to better achieve the goals as outlined in the IT Master Plan for campus IT
e) Develop and maintain frameworks to guide innovation and improvement cycles
Percentage of time
25
Duties/Responsibilities
Project Management
--
a) Work with management to develop project plans, including work breakdowns, time lines, milestones, resources needed, and cost of service analysis
b) Develops project teams, assigns responsibilities, tracks progress and resource constraints, maintains project management documentation and reporting, and communicates project status to supervisors
Percentage of time
10
Duties/Responsibilities
Other Duties as Assigned
Percentage of time
5
Duties/Responsibilities
Outreach and Customer Service
--
a) Contributes to EITS outreach and customer relations efforts, works with staff to assure that customer needs are met
b) Works with clients and units both inside and outside EITS to assure satisfactory delivery of services in an efficient manner
Percentage of time
25
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
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Job Summary
Company
University of Georgia
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Required Education
Bachelor's Degree
Required Experience
Open