JobsEQ by Chmura Logo

Financial Care Agent

Piedmont Healthcare

Location: Athens, Georgia
Type: Non-Remote
Posted on: November 8, 2022
This job is no longer available from the source.
Submission for the position: Financial Care Agent - (Job Number: 1087263)
https://piedmont.taleo.net/careersection/jobdetail.ftl?job=1087263&lang=en
Financial Care Agent
RESPONSIBLE FOR:
Serves as front-line support for Patient Financial Care within Piedmont. The incumbent is responsible for
handling and resolving in-person, telephonic or digital customer inquiries and/or concerns by providing
patients/guarantors from both hospitals and physician practices with a consistent and seamless
experience. The incumbent is also responsible for following up on and collecting pre-service, at-service or
outstanding guarantor balances when required. Will provide information on estimated cost of services,
verify coverage, secure authorization, make appointments, and explain insurance benefits and
information on financial resources to patients/guarantors.
MINIMUM EDUCATION REQUIRED:
High school diploma or equivalent required.
MINIMUM EXPERIENCE REQUIRED:
Two (2) years of healthcare revenue cycle experience is required.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None.
ADDITIONAL QUALIFICATIONS:
Five (5) years of healthcare Revenue Cycle experience with a focus in Financial Counseling is desired.
Bachelor's degree is preferred.
Certification with Healthcare Financial Management Association, or Certified Revenue Cycle
Representative is preferred.
Understanding of Medical Terminology.
Prior Epic experience preferred.
#LI-POST
#GD
Patient Access/Registration
United States-Georgia-Athens-1199 Prince Avenue
Piedmont Healthcare Corporate
Nov 8, 2022, 11:05:27 AM
Non-exempt
Schedule: Full-time Location(s): United States-Georgia-Athens-1199 Prince Avenue Day Job