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PwC Tech - Operations/Resource Management Senior Associate

PricewaterhouseCoopers

Location: Tampa, Florida
Type: Full-Time, Non-Remote
Posted on: September 21, 2022
This job is no longer available from the source.
Job Type: Full time
Industry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelSenior AssociateJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Policy, Strategy, and Leadership - Practice Support team provides strategic oversight, manages operations, and develops policies for all aspects of PwC’s Information Technology team.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:Use feedback and reflection to develop self awareness, personal strengths and address development areas.Delegate to others to provide stretch opportunities, coaching them to deliver results.Demonstrate critical thinking and the ability to bring order to unstructured problems.Use a broad range of tools and techniques to extract insights from current industry or sector trends.Review your work and that of others for quality, accuracy and relevance.Know how and when to use tools available for a given situation and can explain the reasons for this choice.Seek and embrace opportunities which give exposure to different situations, environments and perspectives.Use straightforward communication, in a structured way, when influencing and connecting with others.Able to read situations and modify behavior to build quality relationships.Uphold the firm's code of ethics and business conduct.We are seeking a talented and passionate operations-focused professional to work with the Operations Director to provide strategy, workflow resource management and tools administration. You will be part of a team that provides support for the global data platform including developing key processes, coordinating onboarding, leading the evaluation of existing tools and workflows, and working with internal teams to quickly resolve issues while being flexible in approach, collaborating with others.Job Requirements and Preferences:Basic Qualifications:Minimum Degree Required:High School DiplomaMinimum Years of Experience:2 year(s)Preferred Qualifications:Degree Preferred:Bachelor DegreePreferred Fields of Study:Business Studies, Operations Management/Research, Computer and Information Science, Computer Engineering, Management Information Systems, Engineering, Project Engineering & ManagementCertification(s) Preferred:PMI or PMP certificationSAFe Agilist CSM (Certified Scrum Master)Preferred Knowledge/Skills:Demonstrates thorough abilities and/or a proven record of success in the following areas:Office Tools - with focus in Excel;Project management approaches;Workflows and process design;Jira (or other work management tool);Power BI;Project delivery; and,Stakeholder management.Demonstrates thorough abilities and/or a proven record of success as a team leader in the following:Facilitating budgeting process and working with the Project Manager to manage the team budget;Establishing the teams are following the app product development processes and assisting in breaking down work accordingly;Reporting overall team status and establishing teams are working against their weekly targets;Identifying issues/risks that may impede progress and escalates, as needed;Anticipating and removing progress impediments; and,Assisting the team with compliance requests and leadership requests, as needed.Demonstrates thorough level of abilities with, and/or proven record of success, as both an individual contributor and team member with the following:Communicating, verbally and written, with both business and technical stakeholders to achieve objectives;Working in an environment that leverages project management skills, including planning and tracking, issue and risk management, multitasking, team organization and activity prioritization;Researching and recommending solutions that will reduce risk, increase service transparency and further drive innovation across teams;Solving business and technical problems using innovative and well-planned approaches;Writing with the ability to produce clear and concise documentation;Having an aptitude for problem solving, with the ability to take a logical route to the source of an error;Multi-tasking and keeping teams organized in addition to being highly organized;Tracking and communicating status changes and updates effectively;Orchestrating, facilitating, and keeping meetings on course to make the appropriate use of everyone’s time;Being detail oriented; and,Drafting and tracking budgets.Travel RequirementsUp to 20%Job Posting End DateAt PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniorassociate.