Job Description
CASHIER: We are looking for a cashier who can be personable with our customers. Calm, outgoing, and quick responding. Responsibilities are listed below in detail. Ranging from taking care of customers, cash outs, checking ID’s and giving out drinks based on drink maximum. Creating Sangrias will be one task done on Sunday’s. Checking ID’s, and giving drinks based on drink minimums. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.*Responsibilities** Manage incoming calls* Identify and assess customers’ needs to achieve satisfaction* Build sustainable relationships and trust with customer accounts through open and interactive communication* Provide accurate, valid and complete information by using the right methods/tools* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution* Keep records of customer interactions, process customer accounts and file documents* Follow communication procedures, guidelines and policies* Take the extra mile to engage customers*Skills** Proven customer support* Strong contact handling skills and active listening* Customer orientation and ability to adapt/respond to different types of characters* Excellent communication and presentation skills* Ability to multi-task, prioritize, and manage time effectively* High school degreeJob Type: Full-timePay: $11.30 - $12.00 per hourSchedule:* 10 hour shift* Day shift* Holidays* Monday to Friday* Night shift* Weekend availabilitySupplemental pay types:* TipsAbility to commute/relocate:* Plant City, FL 33565: Reliably commute or planning to relocate before starting work (Required)Experience:* Cashiering: 1 year (Preferred)Language:* Spanish (Preferred)Work Location: One location
Compensation and Hours
Salary Range: $11.30 - $12.00 Hour Not Available Other Benefits: Not Available Type of Job: Regular
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