Job Type: Full time
Industry/SectorNot ApplicableSpecialismIFS - Human Capital (HC)Management LevelSenior ManagerJob Description & SummaryA career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.As part of our Learning and Development Design and Curriculum team, you’ll help lead the design process for all PwC traditional classroom and technology enabled learning solutions. You’ll be working with subject matter specialists, programme directors/managers and project teams to strategise effective ways to educate and train our people on industry related materials.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.Deal effectively with ambiguous and unstructured problems and situations.Initiate open and candid coaching conversations at all levels.Move easily between big picture thinking and managing relevant detail.Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.Contribute technical knowledge in area of specialism.Contribute to an environment where people and technology thrive together to accomplish more than they could apart.Navigate the complexities of cross-border and/or diverse teams and engagements.Initiate and lead open conversations with teams, clients and stakeholders to build trust.Uphold the firm's code of ethics and business conduct.Job Requirements and Preferences:Basic Qualifications:Minimum Degree Required:High School DiplomaMinimum Years of Experience:6 year(s)Preferred Qualifications:Degree Preferred:Bachelor DegreePreferred Knowledge/Skills:Demonstrating intimate abilities and/or a proven record of success in a professional services environment utilizing an array of digital skills to drive higher value, lower cost, and a tech-enabled learning experience, including:Bringing innovation and insight to project teams and conversations with leaders; Using performance consulting, design thinking, ideation, business-centric, and creative problem solving; Leveraging adult learning theory and instructional design in both formal and informal learning environments, and the linkage between design and learning evaluation/assessment;Demonstrating a wide range of learning modalities, including classroom and virtual/digital learning (including blended);Designing for major educational technologies including self-study, mobile learning and tools, virtual classroom solutions, job aides, learning objects, electronic performance support, etc., and the applicable development processes/timelines and appropriate uses of these technologies;Guiding discussions on the use of learning technologies and developing PwC people as infinite learners;Creating blueprints and recommending comprehensive learning solutions to deliver quality and value;Demonstrating a clear understanding of business needs and communicating value driven learning propositions;Designing and facilitating learning think tanks with senior business leaders and stakeholders, resulting in transformational outcomes, ideas, and objectives;Linking instructional design, evaluation, learning assessment, instructor preparation, and enablement technologies when recommending learning solutions;Leveraging consulting skills to achieve results in an ambiguous environment;Communicating and working in ways that build relationships with team members, team leaders and other stakeholders;Leveraging PwC's regulatory environment and the compliance standards that Learning and Development must adhere to;Using design thinking (including persona development, affinity mapping, journey mapping, and prototyping) to develop well-articulated learning personas including learner journey maps and holistic learning blueprints;Using agile project management techniques (including sprint planning, backlog management and sprint review) to successfully manage teams and meet business requirements;Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools;Analyzing data and communicating data insights to drive decision making (leveraging market leading tools such as Alteryx, Tableau, etc.); and,Leveraging the Google suite of tools to drive efficiency, productivity, and collaboration.Travel RequirementsUp to 20%Job Posting End DateSeptember 24, 2022At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniormanager.