Job Description Salary:
Would you like to be part of one of the fastest-growing benefits technology companies in the U.S.? Join our mission to help millions of people improve the quality of their daily lives through accessing the world’s largest selection of personally relevant benefits. Help us achieve our goal of becoming the world’s most broadly accessed gateway for group and individual benefits. Already used by thousands of employers and their millions of employees, our platform is disrupting the $1 trillion benefits market. Clients include 5 of the top 10 largest employers in the U.S. and dozens of Fortune 500 companies. Now that we are one of the industry’s fastest-growing companies, we have no plans of slowing down.
Position Summary:
Working with key Stakeholders, the Salesforce Marketing Cloud Administrator is responsible for defining system requirements, customization, and the overall performance management of the Salesforce Marketing Cloud platform. The administrator will work closely with organizational units, internal teams, and subject matter experts to identify, develop, and deploy new business processes within this platform. This role is part administrator, part technical project manager, and part Salesforce analyst and will focus primarily on Marketing Cloud implementation and configurations of the platform according to business specifications, enabling users to get the most out of Salesforce technology, ensuring ease of use for end users at any technical level and how to make the platform work to achieve the company’s goals.
BenefitHub does not currently offer H-1B Sponsorship
Key Duties & Responsibilities:
• Works in coordination with business units and key stakeholders to understand platform requirements and advise on how requirements can best be accomplished.
• Solicits, evaluates, and configures complex journey builds, creates trigger/automation processes, and working parameters for Marketing Cloud compatibility to create seamless customer experiences across every touchpoint.
• Monitor performance and maintain the Marketing Cloud system according to business requirements.
• Execute all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
• Create and maintain API and data integration processes between Salesforce and our internal data warehouse.
• Perform root cause analysis and resolution for all Salesforce Marketing issues.
• Create and maintain Data Extensions and segmentation groups and develop relevant reports and dashboards to summarize campaign results.
Qualifications:
• Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience required.
• 3+ years administering and supporting a Salesforce Marketing Cloud installation.
• Advanced knowledge of HTML / CSS and ability to assist with the creation and troubleshooting of email templates and Cloud Pages.
• Must demonstrate exceptional verbal and written communication skills with a demonstrated ability to understand and articulate complex requirements.
• Ability to work as part of a team, build strong relationships, solve problems, improve processes, analyze trends, identify efficiencies, and champion change.
• Salesforce certified Admin required
• Salesforce platform developer preferred
BenefitHub is proud to offer highly competitive salaries along with a very generous perks and benefits package including:
• Medical and Dental (Employer paid 75% of monthly contributions)
• Vision Insurance (Employer paid 100% of monthly contributions)
• Domestic Partner Coverage for all insurance plans
• 100% employer-paid Life Insurance
• 401(K) retirement plan options
• Generous Paid Time Off (PTO)
• Generous Volunteer Paid Time Off (VTO) Program
• Stock options from the company
• Generous Paid Paternity and Maternity Leave Policies
• 10 Holidays (Including office closed day after Thanksgiving)
• Flexible work schedules
• Paid wellness rewards program
• Flexible Spending Account program
• Voluntary Benefit Programs (STD, LTD, Life Insurance, Accident, Cancer)
We also have offices in New York, India, Mexico, and the United Kingdom. And, we are growing!
Please click here for the Voluntary Self Identification of Disability Form which can be emailed to humanresources@benefithub.com
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