Job Type: Full time
In view of heightened expectations from regulators, and to ensure a strong and consistent global control environment, the Institutional Clients Group (ICG) business has implemented a global solution to prevent regulatory violations during Cross-Jurisdictional Travel (CJT), across the ICG.  The role will work with various teams across Front Office, Technology, Citi Travel, Legal, Compliance, and external vendors.  The role will have high visibility to Senior Management, to implement a consistent controls framework and governance structure across the ICG, when conducting Client-Facing Activities, overseas.  While the role supports all of the ICG businesses, the role will also partner with the individual businesses within the ICG (Banking Capital Markets & Advisory, Markets, Research, Treasury Trade Solutions, and Citi Commercial Bank), and beyond.Responsibilities:The role is new, and responsibilities and priorities are rapidly evolving with respect to regulatory changes regarding Cross-Jurisdictional Travel. The project manager will have strong analytical and leadership skills, and an understanding of technology-based compliance controls to interact with the development team. The following are some of the specific activities expected of this role:Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.Review, critique, and design consistent controls across businesses to ensure compliance with various regulatory requirements and consent orders, across destination countriesStay up to date on changes in the regulatory and control landscape of Cross-Jurisdictional Travel across all regions with a Citi presence, and work with development teams to review and make enhancements as necessaryManage and execute key projects for the implementation of change management, monitoring, and reporting of these controls to ensure sustainabilityCoordinate across First, Second, and Third Line internal partners, as well as external stakeholders to drive forward control enhancement changes and investigate control failures.Provide user training, solicit feedback, and drive systems adoptionLead the development and maintenance of various technical marketing collateral including release notes, user guides, and presentationsInteract with regulators when needed and support specific exams and reviewsHas the ability to operate with a limited level of direct supervision.Can exercise independence of judgement and autonomy.Acts as SME to senior stakeholders and /or other team members.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:6-10 years relevant work experience in Business Risk & ControlsStrong experience with technology-related controls, including lifecycle of technology change managementPrior experience with Third Party vendor management and travel agencies, is a plusPrior experience with structured change management and implementation, is a plusExcellent problem solving skills; Ability to see the big pictures with high attention to critical detailsDemonstrated ability to develop and implement strategy and process improvement initiatives.Excellent communication, organizational, and interpersonal skills, as well as the ability to multitask under tight deadlinesAbility to work in a dynamic environment with tight deadlines and changing prioritiesDeep understanding of end-to-end processes, and ability to identify & remediate operational bottlenecks in the project management lifecycleAbility to drive strategy and use both data and judgement to make critical decisions on behalf of technology and the businessAdvanced proficiency in Microsoft Office suite products (Excel, PowerPoint)Very strong communication, influence management, negotiation, and relationship skills; “no surprises” approach in communicating issues, and strength in sustaining independent reviewsLeadership skills in bringing together processes that include different businesses, regions and support functionsGlobal mindset, with regional/product understandingEducation:Bachelor’s/University degree or equivalent experience, potentially Masters degree-------------------------------------------------Job Family Group: Risk Management-------------------------------------------------Job Family:Business Risk & Controls------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. 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