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ServiceNow Developer

Amgen

Location: Tampa, Florida
Type: Full-Time, Non-Remote
Posted on: September 15, 2022
This job is no longer available from the source.
Job Type: Full time
Career CategoryInformation SystemsJob DescriptionServiceNow DeveloperHOW MIGHT YOU DEFY IMAGINATION?If you feel like you are part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us as ServiceNow DeveloperLiveWhat you will doLet’s do this. Let’s change the world. In this vital role you will be responsible for developing innovative self-service solutions for our global workforce and further enhancing our self-service automation built on the ServiceNow platform as a member of the Global Infrastructure Services team.As part of a scaled Agile product delivery team, the Developer works closely with Product Feature Owners, project stakeholders, operational support teams, peer developers and testers to develop solutions to enhance self-service capabilities and business problem(s) by identifying requirements, conducting feasibility analysis, proof of concepts and design sessions.The Developer serves as a subject matter expert on the design, integration and operability of solutions to support innovation initiatives with business partners and shared services technology teams.This role sits within the Digital, Technology and Innovation Automation product team and is tasked with delivering solutions that will integrate and facilitate the automation of various processes and enterprise systems.Key Activities for the Developer include:  Deliver outstanding self-service and automation experiences for our global workforceCreate ServiceNow request catalogs, record producers, workflows, and cross-platform API integrationsCreate and configure Business Rules, UI Policies, UI Actions, Client Scripts, REST APIs and ACLs including advanced scripting logic.Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc.Create and maintain data integrations between ServiceNow and other systemsDevelop system integrations and process automationParticipate in design review, client requirements sessions and development teams to deliver features and capabilities supporting automation initiativesCollaborate with product owners, stakeholders, testers and other developers to understand, estimate, prioritize and implement solutionsDesign, code, debug, document, deploy and maintain solutions in a highly efficient and effective mannerParticipate in problem analysis, code review, and system designRemain current on new technology and apply innovation to improve functionalityCollaborate closely with stakeholders and team members to configure, improve and maintain current applicationsWork directly with users to resolve support issues within product team responsibilitiesMonitor health, performance and usage of developed solutionsBasic Qualifications:  Doctorate degree OR Master’s degree and 2 years of Information Systems experience OR Bachelor’s degree and 4 years of Information Systems experience OR Associates degree and 10 years of Information Systems experience OR High school diploma / GED and 12 years of Information Systems experience Preferred Qualifications: 3+ years of experience as ServiceNow developer working in two or more products: ITSM, ITBM, ITOM, GRC, HRSD, or Security OperationsStrong understanding of user-centered design and building scalable, high-performing web and mobile interfaces on the ServiceNow platformSolid understanding of Amazon Web Services (AWS) or other cloud technology platformsExperience with ServiceNow development including JavaScript, AngularJS, AJAX, HTML, CSS, and BootstrapExperience with workflow automation and integration development using REST, SOAP, MID severs, etc.Experience creating and managing Scoped ApplicationsUnderstanding of object-oriented and relational database designExperience working in an Agile (SAFe, Scrum, Kanban) environmentExperience aligning requirement definitions and data to desired business outcomesExperience operating within a validated systems environment (FDA, European Agency for the Evaluation of Medicinal Products, Ministry of Health, etc.)Experience working cross-functionally in a hybrid on-site/remote environment and interfacing directly with stakeholders and management to resolve issues Previous experience working in a highly collaborative and culturally diverse environment Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe. .