Description:
As a Corporate Meeting Coordinator, you will leave a lasting impression on employees and clients by greeting clients with the 10-5 rule while managing the front desk, providing light meeting planning support, and helping clients with meeting inquiries. The ideal candidate will be analytical with excellent organizational skills and detailed oriented.
• Manage reception desk essential functions; greeting and directing clients, answering telephone calls, promptly returning emails, etc.
• Submit facilities requests as directed by Planner; walk and inspect conference room setups
• Support Meeting Planning Managers and Meeting Specialists with high level meetings; assist other managers as needed
• Build working relationships with fellow colleagues, porters, audio visual and catering teams
• Manage space issues, escalate unresolved issues to the Lead Planner
• Assist Lead Planner in monitoring the shared mailbox and respond to client emails in a timely manner
• Manage new meeting requests and assign rooms based on client’s needs
• Adhere to standards of operations established for Conference Center
Qualifications
• Two years hospitality experience in a 5-star hotel, Event Planning and Food & Beverage
• Ability to effectively manage guest experience and expectations, some requiring a high level of tact and diplomacy
• Knowledge of basic audio visual and catering
• Quick problem solving skills and effective time management
• MS Office skills, knowledge of EMS booking system (a plus)
• Must be willing to work flexible shifts to cover conference center hours and locations
• Bilingual Preferred – fluent in English and Spanish
Requisition Type: Professional
Job Schedule: Full time