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Salesforce DevOps/Operations Lead

PricewaterhouseCoopers

Location: Tampa, Florida
Type: Full-Time, Non-Remote
Posted on: September 14, 2022
This job is no longer available from the source.
Job Type: Full time
Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Internal Firm Services - OtherManagement LevelSenior ManagerJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our System Architecture team helps build customisable specific system solutions that enhance PwC’s system capabilities to appropriately serve all client needs. As part of the team, you’ll use enterprise architecture across application areas to build delivery models that map PwC capabilities to business needs outlined by clients.PwC IT Services aims to provide technology services to PwC firms in a secure, legally compliant, efficient, and transparent manner. PwC IT Services has operations in the UK, Canada, Czech Republic, Germany, the Netherlands, Romania, Singapore, and US.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.Deal effectively with ambiguous and unstructured problems and situations.Initiate open and candid coaching conversations at all levels.Move easily between big picture thinking and managing relevant detail.Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.Contribute technical knowledge in area of specialism.Contribute to an environment where people and technology thrive together to accomplish more than they could apart.Navigate the complexities of cross-border and/or diverse teams and engagements.Initiate and lead open conversations with teams, clients and stakeholders to build trust.Uphold the firm's code of ethics and business conduct.This role will be responsible for operations of multiple complex stage and production data lake environments. While they do not do development work on the platforms, they perform code release deployments and technology upgrades to these environments and will be required to troubleshoot and monitor issues that require knowledge of development languages, COTS applications, and infrastructure (cloud and on prem).Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required:High School DiplomaMinimum Years of Experience:6 year(s)of progressive roles managing IT architecture and engineering designs and domains. Preferred Qualifications:Degree Preferred:Bachelor DegreePreferred Fields of Study:Information Technology, Computer Systems Analysis, Management Information Systems, Computer Applications, Computer Engineering, Computer Programming, EngineeringCertification(s) Preferred: ISC2 CCSP Certified Cloud Security Professional, ITIL Certification(s), or CCNA/PPreferred Knowledge/Skills: Demonstrates intimate abilities and/or a proven record of success as a team leader in:• Using tools like Azure DevOps/VSTS, validate requirements, deploy, and troubleshoot deployments of code and technologies in stage and production environments; • Demonstrating leadership, influencing and communication skills, as well as the ability to drive continuous performance improvements with the stakeholders, vendors and technology subject matter specialists; • Establishing a stable, reliable secure and high performing data platform; • Building, maintaining and controlling stage and production environments; • Troubleshooting complex incidents in stage and production environments; • Establishing proactive monitoring and alerting capabilities exist for all components of the platform; • Establishing system health and capacity is reviewed and enhanced as needed; • Documenting SOPs, and perform knowledge transfer to others; • Leading knowledge management initiatives across a global DevOps team; • Possessing experience with Hadoop administration; • Demonstrating fluency in at least two development languages such as Java, Perl, PHP or Python; • Managing Azure, AWS, GCP or distributed VMware environments; • Demonstrating knowledge of one container technology such as Docker, and at least two database technologies such as. MySQL, MS-SQL, or Postgresql; • Working with code management tooling such as Github / Gitlab; • Working with CI/CD pipeline tooling and deployments; • Possessing experience with Linux and Windows administration; and, • Demonstrating experience in configuration management across a multi-platform estate such as Ansible, Puppet or Salt. Education (if blank, degree and/or field of study not specified)Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional SkillsDesired Languages (If blank, desired languages not specified)Travel RequirementsAvailable for Work Visa Sponsorship?Government Clearance Required?Job Posting End DateDecember 14, 2022For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.For positions in Colorado,Compensation range:$130,500-$204,000 plus may be eligible for an annual discretionary bonus. Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.
We offer a comprehensive, flexible and competitive benefits program. It provides access to programs that can be tailored to meet the personal health and financial well-being needs of our employees and their families. We offer medical, vision and dental coverage, and health savings accounts;mental health support, family and caregiver support , time off to relax and recharge through our paid holidays, firmwide extended holidays, vacation and family and personal sick time; and a retirement savings plan with Roth features.