Job Description Address: USA-NC-Salisbury-2085 Harrison Road
Store Code: HRIS (2761758)
Retail Business Services is the services company of leading grocery retail group Ahold Delhaize USA, providing services to five East Coast grocery brands: Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the size and scale of the local brands to and provides industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued. For more information, visit https://www.retailbusinessservices.com.
Operational Reporting, Process Metrics and Statistical Data Analysis
• Develop robust analytics and reporting capabilities that provide insights to HR process owners driving intelligent business partnering and solutions development.
• Partner with HR Services Project Specialists recommending metric sets that can be used to review and predict performance.
• Managing customer data requests, defining requirements, analyzing business need and delivering information to drive effective decision making
• Instrumental in developing all data warehousing initiatives, report generation, and distribution utilizing self-service portal environments driving customers to information at Tier 0 in a user-friendly manner
HR System Configuration and Data Security
• Serve as data expert in 1 or 3 core HR data systems, providing subject matter expertise for configuration, query development, and project support.
• Interface with Global Super Users as needed to reflect US requirements, providing local super user expertise as appropriate
• Partners with the HR Services leadership and Project Specialists in ensuring proper provisioning rules for applications security.
• Ensures the appropriate utilization of HR data according to the Global Information Protection Instructions (public, internal, confidential and sensitive).
Vendor Management and Service Level Agreements
• Assists the HRIS Manager in partnering with IT and vendors to ensure the customers business needs have been met.
• Assists the HRIS Manager in managing vendors supporting HR systems and processes.
• Partners with the HR Services Project Specialists and process owners with vendors resolving systems issues outlined in their contracts and service level agreements.
HR Technology Strategy, Performance and TCO
• Partner with IT architecture to assess the technology landscape for all HR functions identifying opportunities to implement industry best practices.
• Perform research and analytics to determine if current systems are meeting the needs of the business.
• Propose alternate solutions that may be more cost effective.
• Assess the total cost of ownership for all HR systems ensuring the best fiscal responsibility possible.
Requirements:
• Bachelors degree in Computer Science or Management Information Systems; Masters degree preferred
• 7+ years of HR or IT experience in the CPG or Retail Industries
• HR System Knowledge (SuccessFactors required)
• SAP SuccessFactors Certification (Employee Central required, Compensation, Variable Pay highly preferred)
• Experience collaborating with remote team members on a Global HR platform required
• SAP HCM on premise experience highly preferred
• Advanced reporting tools
• Oral & Written Communication
• Presentation skills
• Exceptional Analytical skills
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Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities.
If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at [emailprotected]>
Job Requisition: 245893_external_USA -NC-Salisbury_8302022 Apply Now
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Company Description Retail Business Services is the services company of leading grocery retail group Ahold Delhaize USA, providing services to five East Coast grocery brands: Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the size and scale of the local brands to and provides industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued. For more information, visit https://www.retailbusinessservices.com.
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