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Employee Type:
Full-Time
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Location:
Tampa
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Job Type:
Information Technology
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Experience:
8 years
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Date Posted:
9/14/2022
Job Description JobID: 393213
JSG is hiring for a SR AUTOMATION TECHNICAL LEAD
Location: Tampa, FL (Remote)
6-month Contract to hire
Essential Function:
• Manage the day to day of Business Automation Development
Minimum Required:
• A minimum of eight (8) years of experience in application development or automation development roles
• (5) years leadership experience as supervisor, manager, team lead, project or program lead is required. Managing RPA and/or Pega automations using an agile approach to delivery (may be inclusive of other experiences)
• Minimum of three (3) years hands-on work experience, working with low code platforms including one or more of RPA (ideally Automation Anywhere or UI Path), Pega or similar BPM platform, OCR document management systems (e.g. Abby, Kofax)
• Minimum 2 years collaborating with business facing teams to finalize scope and timeline of automations for a technology (RPA, Workflow-orchestration or OCR)
• Experience or aptitude, passion for leading technical solution design and delivery, assisting leadership with technology (tools, architecture, solution) selection and implementation strategies for new technologies.
• Demonstrated understanding of business challenges being automated by application of technology challenges to design automations creatively
• Demonstrated Problem-solving abilities, able to work with minimal supervision and under pressure, on multiple areas in parallel and in a fast-paced context
Job Specific Duties:
• As the technical leader of the Automation COE, you will manage the design and implementation of automation solutions using RPA (e.g. Automation Anywhere), Workflow-Orchestration solutions (e.g. Pega), OCR (e.g. ABBY) and other automation solutions for both on-prem and cloud-based automations.
• You will guide each team member on being proficient and effective in their automation technology/platform, helping plan and further their professional goals, maintain consistent communication with other teams within COE and within IT regarding issues and improvement opportunities in the delivery of automations for business operations teams.
Responsibilities include:
• Helping the Intake team validate technical feasibility of automation opportunities; proactively assess technical challenges.
• Planning and leading technical readiness for automation solutions
• Guiding technical design and coding by each engineer via standards, guidelines
• Leading project delivery approach using agile methodology and related tools
• Managing engineering teams of developers and Testers, both inhouse or outsourced support teams
• Proactively identify and mitigate risks for planned, inflight automation solutions
• Escalate risks to Automation COE program leadership proactively and manage issues in a timely manner
• Continually find ways to improve automation cycle time and reduce warranty/hypercare times
• Monitor and enhance ongoing experience of engineering teams and process SME
#D600
•* Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.