Job Type: Full time
Industry/SectorNot ApplicableSpecialismIFS - Human Capital (HC)Management LevelSenior AssociateJob Description & SummaryA career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:Use feedback and reflection to develop self awareness, personal strengths and address development areas.Delegate to others to provide stretch opportunities, coaching them to deliver results.Demonstrate critical thinking and the ability to bring order to unstructured problems.Use a broad range of tools and techniques to extract insights from current industry or sector trends.Review your work and that of others for quality, accuracy and relevance.Know how and when to use tools available for a given situation and can explain the reasons for this choice.Seek and embrace opportunities which give exposure to different situations, environments and perspectives.Use straightforward communication, in a structured way, when influencing and connecting with others.Able to read situations and modify behavior to build quality relationships.Uphold the firm's code of ethics and business conduct.People Operations delivers transactional and strategic support across the entire human capital lifecycle. We are trusted advisors who deliver innovative and scalable human capital solutions. The team consists of 8 enablement teams primarily based in Tampa, FL. The People Technology Team manages strategic projects and provides operational support for 25+ US & Mexico Human Capital systems, including technology implementation, optimization, data integrity and security.Job Requirements and Preferences:Basic Qualifications:Minimum Degree Required:High School DiplomaMinimum Years of Experience:2 year(s)Preferred Qualifications:Degree Preferred:Bachelor DegreePreferred Knowledge/Skills:Demonstrates thorough abilities and/or a proven record of success as a team member:Business AcumenUnderstanding of Human Capital (HC) processes and procedures, specifically in the areas of Talent, Rewards, and Compensation; Understanding how HC systems and future enhancements support both the Firm’s and HC’s priorities, along with identifying potential downstream and upstream implications to other areas of People Operations, where applicable; Being an iterative thinker with demonstrated experience working on teams who are solving problems with creativity while utilizing both positive and negative testing skills;Possessing experience aggregating various, often unrelated data points or data sets to determine root cause or to support processes that benefit multiple stakeholders or impact multiple systems cohesively;Identifying opportunities for process refinement or recreation and supporting effective brainstorming while functioning as a creative problem solver; Presenting information and insight to team leaders in both written and spoken methods of communication; and,Creating & maintaining accurate documentation of business processes and standard operating procedures (SOPs), process maps, Frequently Asked Questions (FAQs) & Quick Reference Cards (QRCs).Technical AcumenPossessing prior experience supporting integrations between Workday and other vendor SaaS systems; Supporting the testing and implementation of new HC technologies while also considering the impact on existing systems to provide a cohesive end-user experience; Understanding and keeping current with the external HC technologies; Understanding business problems in the form of functional and technical requirementsSupporting the implementation of action plans; Leveraging project management tools and methodologies as well as auditing skills to test completeness or find errors and/or analyzing complex data sets preferably utilizing Alteryx or a similar technology; and,Working knowledge in technologies such as Alteryx, Google scripting, UI Path, and data visualization tools.Relationships/Whole LeadershipWorking independently and team in delivery of day-to-day operation;Possessing basic leadership experience with the ability to coach and mentor others; Participating on teams in a wide variety of areas including teaming, interpersonal skills, communication and business knowledge;Possessing self-motivation and contributing individually as well as part of the human capital and shared services leadership team; and,Sharing and collaborating within the People Technology team, keeping peers & leadership informed of issues & progress, as well as escalating problems to Pillar leadership.Travel RequirementsUp to 20%Job Posting End DateAt PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.