Job Description Address: USA-NC-Salisbury-2085 Harrison Road
Store Code: Payroll (5113231)
Retail Business Services, ranked No. 25 on Fast Companys 2022 100 Best Workplaces for Innovators, is the services company of leading grocery retail group Ahold Delhaize USA, currently providing services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the scale of the local brands to drive synergies and provides industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued. For more information, visit https://www.retailbusinessservices.com.
Primary Purpose:
The primary purpose of the Payroll Admin Services Administrator is to administer and support all end-state payroll administration processes including direct deposit, check printing, escheats, off cycle payroll runs, garnishments, charitable contributions, pay card program, stop payments, voided checks and associate balance adjustments.
Duties and Responsibilities:
• Compile and process associate payroll check printing for multiple businesses and Brands.
• Timely processing of multiple payrolls.
• First point-of-contact for associates for paycheck inquiries and associate verifications of employment.
• Respond and resolve all Payroll-related associate inquiries that come through the Associate Service Center. (supporting over 200,000 associates)
• Communicate effectively with associates to answer payroll questions.
• Support bank account reconciliations and garnishment entries.
• Comply with local, state, and federal regulations related to garnishments and escheats.
• Administer the pay card program.
• Complete employment verification requests as assigned.
• Administer off-cycle payrolls as necessary and process any voided check processing.
• Research and rectify all direct deposit returns. And provide updates to EC.
• Process all stop payment requests.
• Process off-cycle processing for GRO and STI, as well as discretionary bonus requests.
• Provide data for preparation of regular internal reporting and ad hoc reports upon request.
• Responsible for other duties as required.
• Maintain confidentiality with all associate information.
Qualifications:
• High School diploma or equivalent required
• Previous experience in a processing/deadline driven environment
• Strong sense of urgency to resolve customer tickets
• Strong attention to deadlines
• Experience with ECP systems preferred
• Experience with ADP and/or third-party payer application
• Previous experience with Microsoft Office applications
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Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. As important as what we do is how we do it. Our team embodies our values of Courage, Care, Teamwork, Integrity and Humor in everything that they do. We have a culture of care that values and celebrates the qualities and perspectives that make us all unique.
If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at [emailprotected]
Job Requisition: 267005_external_USA -NC-Salisbury_962022 Apply Now
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Company Description Retail Business Services is the services company of leading grocery retail group Ahold Delhaize USA, providing services to five East Coast grocery brands: Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the size and scale of the local brands to and provides industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued. For more information, visit https://www.retailbusinessservices.com.
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