Job Type: Full time
ROLE SUMMARYThe Global Payroll Process Owner (GPPO) is responsible for delivering best-in-class Payroll operations, providing strategic and functional expertise and operational leadership for the Global Payroll teams in Pfizer’s four Strategic Site locations in US, EMEA, APAC and LatAm/Canada.The GPPO oversees Payroll services for colleagues in all of Pfizer’s 88 markets, including key PGS manufacturing sites, WRD colleagues and Commercial organization, in a variety of languages and on a variety of payroll platforms. Pfizer Global Payroll is highly impactful, complex and multi-faceted, and includes frequent transactions for Executive Level colleagues, organizational transformation/severance projects and collaboration across many functions.  Additional considerations include relations with Works Councils, strong unions and multiple stakeholders within the business. The role is responsible for leading and driving end-to-end Payroll strategy, compliance, processes, innovation, continuous improvement and metrics/analytics for Pfizer Payroll operations around the world.  As appropriate, this will also include responsibility for Time & Attendance systems with input to Payroll (T&A is implied with further references to Payroll).Recognized internally and externally as the payroll technical and functional expert, the GPPO is accountable for leading the standardization, optimization initiatives, innovation and governance in collaboration with the STPCS Tower Continuous Improvement lead and GBS Transformation teams.The role will be expected to influence senior management decisions that have impact on business direction​.  Some of these decisions have long-term business unit impact and may entail risk or business opportunityThis role will promote Pfizer’s Purpose, Values and the GBS culture, engaging and leading a team of qualified and diverse payroll managers and associates. ROLE RESPONSIBILITIES Lead a global team of almost 100 Payroll colleagues in four Pfizer Strategic Sites and the Payroll COE to deliver best-in-class Payroll and time & attendance operations, resulting in timely, accurate and compliant colleague pay.Serve as the Payroll Sponsor for STPCS, GBS FS, Business Development and other cross-functional projects.Establish, execute, and update Global Payroll and Time & Attendance strategic and annual operating plansOversee the Regional Leads and COE in the four Strategic Sites, ensuring service delivery noted.  This includes colleague recruitment, onboarding, training and development, performance management and team quality, according to Pfizer’s Purpose and Values.Ensure optimal Colleague Experience with Payroll through development, execution, measurement, and optimization of Portal (FUSE) and Case Management (Service Now) technology.  Work with Product Owners and Global Payroll Process Lead to establish processes, metrics, governance, and continuous improvement plans.Oversee the establishment, tracking and management of internal and vendor SLAs / KPIs / metrics. Manage tiered market, regional and global third-party vendor governance model to ensure excellence and delivery of key metrics.  Point of escalation for critical issues ensuring timely resolution.Responsible for execution of global payroll optimization and standardization initiatives, contributing to overall payroll process innovation across all regions.Accountable for Payroll compliance, controls and audits, ensuring that Global Controls and SOPs are followed and regional / country work instructions are maintained, updated as needed and followed.  Accountable for all payroll-related SOX compliance, including internally and from vendors.Responsible for relationship management with key stakeholders in HR, Executive Compensation, Executive Office, Colleague Services, PBG, PGS, Digital, Tax, Audit/Compliance, Finance and Treasury, identifying areas for process and service delivery improvements. Lead regular Payroll benchmarking and external / regulatory monitoring to ensure best-in-class performance and compliance.Create a culture focused on continuous improvement, automation, compliance, vendor accountability and quality, focused on measurable outcomes and improvementAccountable for colleague engagement and development in support of Global Business Services objectives. BASIC QUALIFICATIONS Bachelor’s degree in Finance, Accounting, Human Resources or related field requiredMore than 15 years of experience in payroll, accounting or human resources, including at least 7 years of team managementDemonstrated experience in leading a high-performing team in a matrixed, regional / global environment; ability to work with and engage key internal and external stakeholders, engage team members and senior leadership, and manage third-party providersDemonstrated successful third-party vendor governance and relationship management in payroll, HCM or other HR servicesStrong coaching and colleague development experienceAbility to resolve escalated issues and problems quickly and independently with both internal and external stakeholders, and third-party vendorsTrack record of results in a complex global environment with delivery of impactful continuous improvement projects, process optimization and new market/vendor payroll implementationsCandidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.PREFERRED QUALIFICATIONSMaster’s degree in business or related field preferredExperience with ADP, Kronos and other common outsourced payroll / time & attendance productsExperience leading / managing projects, with demonstrated results, in vendor implementations, continuous improvement, operating model transformation and operations optimizationExperience managing a team in a regional / clustered payroll or global business service centerNON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Ability to work in a global work environment which may require conference calls and work outside of local working hoursTravel, including international travel, up to 20%Other Job Details:Last Date to Apply for Job: September 26, 2022Eligible for Relocation PackageRelocation assistance may be available based on business needs and/or eligibility.Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment.  As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.Sunshine ActPfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.EEO & Employment EligibilityPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.People Experience