Field Access Director (FAD)- Central
Grunenthal Tampa, FL Full-Time
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Field Access Director (FAD)- Central
This is a field based role that covers Midwest, Southeast, South Central Regions
About The Grnenthal Group
Grnenthal is a global leader in pain management and related diseases. As a science-based, privately-owned pharmaceutical company, we have a long track record of bringing innovative treatments and state-of-the-art technologies to patients worldwide. Our purpose is to change lives for the better - and innovation is our passion. We are focusing all of our activities and efforts on working towards our vision of a world free of pain.
Grnenthal is headquartered in Aachen, Germany, and has affiliates in 29 countries across Europe, Latin America and the US. Our products are available in more than 100 countries. In 2019, Grnenthal employed around 4,700 people and achieved sales of € 1.4 bn.
GRT US Holding, Inc. is entering the US healthcare market strategically by establishing a Specialty Pharmaceutical business (Averitas Pharma, Inc.) while investing in growth through partnerships in Health Technology (Fern Health) and Drug Discovery & Development (GRT Therapeutics).
Averitas Pharma was formed in 2018 as the USA commercial subsidiary of The Grnenthal Group, a multinational pharmaceutical company headquartered in Germany with a presence in more than 30 countries across Europe, Latin America, and the USA. For more than 70 years, Grnenthal has been a global leader in the research and development of therapeutics for pain, gout, and inflammation.
The first innovative product in our portfolio is QUTENZA® (capsaicin patch) 8% topical system, a non-opioid, which was acquired in late 2018. This acquisition gives Grnenthal global commercial rights to QUTENZA® and provides Averitas Pharma with its first FDA-approved product for distribution. QUTENZA® is currently marketed and distributed by Averitas Pharma in the US for the management of neuropathic pain associated with postherpetic neuralgia (PHN) and diabetic peripheral neuropathy (PDPN) of the feet. To learn more about QUTENZA®, please visit the product website.
QUTENZA® is a topical system that may provide 3 months of pain relief from a single, 30 minute (PDPN) or 1-hour (PHN) in office-treatment. Applications may be repeated every 3 months or as needed by the return of pain, but not more often than every 3 months. The medicine in QUTENZA® is prescription-strength capsaicin, which is the substance in chili peppers that gives them their heat sensation. QUTENZA® is the first and only treatment of its kind to deliver prescription-strength capsaicin directly into the skin. QUTENZA® is unlikely to interact with other medicines you may be taking. Like any medicine, QUTENZA® may not work for everyone. The most common side effects experienced by 5% or more of patients are: redness, pain, itching, and small bumps where QUTENZA® is applied, and nausea.
Our Values
We understand the needs and experiences of our patients and tailor solutions that are patient centric. Innovation, entrepreneurship, and integrity are at the core of our strategic long-term growth. We actively seek opportunities to collaborate and leverage diverse input when designing solutions. Our culture is intentionally aligned by a shared vision and purpose. We love what we do, and we are passionate about improving patients' lives.
The Role - Field Access Director- Central
This position is a leadership role responsible for driving the QUTENZA® access strategy through leadership of a team of Field Access Managers (FAMs). The Field Access Director (FAD) will steer all field-related access activities, including hiring, leading, and ongoing development of their teams in alignment with Averitas values and defined access objectives and reports to the Sr. Director of Market Access and Strategy. This role will work closely with Regional Business Directors (RBDs), the Senior Director of Payer Access, and other patient engagement support services. As a member of a cross-functional leadership team, this role shares information and best practices with their teammates, is personally invested in the success of the overall organization and is passionate about serving patients.
Key Responsibilities
• Lead a team of high-performing Field Access Managers.
• Lead and model a customer and patient centric culture founded on trust, value, and accountability
• Provide proactive performance management through consistent direction, coaching, and commitment to an environment focused on continuous learning and development
• Work closely with Regional & National Access Leadership to compliantly execute and inform access strategy
• Lead team to compliantly support health care providers with their access and reimbursement needs
• Coach and engage in customer interactions with FAMs in the field to ensure a seamless customer and patient experience
• Work closely with Market Access Leadership and Patients Services to provide insights informing payer strategies.
• Understand and be able to coach at an expert level with access and reimbursement issues within our core classes of trade: Commercial Managed Care (Regional Plans)/Medicaid (Fee for Service/ Managed Care Organizations)/Medicare (Part A, B, C, D; Carriers)/Veteran's Administration (VISNs)/TRICARE Regional Offices/Specialty Pharmacy & Pharmacy Benefit Managers/ACOs and other Integrated Delivery Networks (IDNs)/Advocacy, consumer, provider and treatment systems groups
• Collaboratively works with FAMs and counterparts to proactively engage customers and identify potential issues associated with the access of QUTENZA
• Educates providers' office and their staff on the various support services available through Averitas Pharma, and become a trusted advisor within provider offices
• Ability to engage and execute c-suite meetings with internal stakeholders and with external stakeholders (private practices, large health systems and IDNs)
• Rapidly respond to emerging market access threats and develop compliant strategies to address issues
• Conduct assessments to ensure accordance with compliance guidelines pertaining to the customer experience and reimbursement process
• Review prioritized accounts with the FAM team regularly to ensure team is meeting the needs of internal and external stakeholders
• Lead a team and role model a collaborative partnership with internal stakeholders to jointly resolve customer issues and identify new business opportunities
• Attend and/or help facilitate all company sponsored meetings/events/conferences
• Complete field visits on a regular basis with FAMs and occasionally with field sales team members to learn about the QUTENZA customer base and it's needs related to market access support
• Deliver effective, on-label payer value presentations to secure patient access to treatment when and where appropriate
Preferred Experience
• 5+ years of experience in public or private third-party reimbursement arena, practice management, payer or pharmacy
• 7+ years as a first- or second-line leader either within market access or sales
• Cross-functional collaboration fostered by establishing relationships with diverse stakeholders and a mutual commitment to the organization's vision and mission
• Buy and bill or specialty product promotion, utilizing Specialty Pharmacy and HUB services
• Understanding of varied needs of healthcare stakeholders (KOLs, Payors, etc) within multiple sites of care
• Rigorous strategic and analytical agility, demonstrated by an ability to understand complex business obstacles/opportunities and use sound judgment to set objectives and direction to drive results
• Effective interpersonal and presentation (written and verbal) skills, with the ability to interact with access related KOLs and senior management.
• Experience in the pain, endocrinology, neurology and/or podiatry therapeutic areas
• National perspective of market and payer access trends and challenges
• Strong command of access and reimbursement fundamentals including revenue cycles, buy and bill, formulary, prior authorization, coding, and appeals processes for specialty medical and pharmacy benefit products
Skills and Knowledge
• Monitors trends as it pertains to payer coverage changes, and serves as an expert for others
• Demonstrated teamwork abilities, strategic thinking, and lead with high emotional intelligence
• Ability to manage multiple business initiatives and cross-functional relationships while working independently
• Solution-oriented, with the ability to offer creative and compliant options when problem solving
• Demonstrates the highest level of ethics, integrity, trust while acting with courage and candor
• High accountability for your actions and results and ability to ensure a high level of commitment to the success of the organization, your peers and customers
• The ability to effectively work in a fast-paced start-up environment is required
• Exemplary presentation and communication skills
• Ensure compliance with all applicable regulations and professional standards at all times for your team and self
• Ability to build strong relationships with all internal and external stakeholders
Requirements
• Ability to develop and present access appropriate business reviews.
• Bachelor's Degree or equivalent (MBA preferred)
• 10+ years of progressive pharmaceutical/biotech experience
• Ability to travel up to 75%, including overnights and international travel, as needed
• Must live within 45 minutes to a major airport
• Specialty Pharmacy and Specialty Product Buy & Bill experience is required.
• Strong knowledge of the Microsoft Office suite (e.g., PowerPoint, Excel, Word).
• Attend and/or help facilitate all company sponsored meetings/events/conferences
Recommended Skills
• Administration
• Agility
• Assessments
• Biotechnology
• Business Development
• Coaching And Mentoring
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