Submission for the position: Claim Support Assistant I - (Job Number: 2200035T)
https://autoclubgroup.taleo.net/careersection/jobdetail.ftl?job=2200035T&lang=en
Claim Support Assistant I
Claim Support Assistant I – The Auto Club Group
What you will do:
The Auto Club Group is seeking prospective Claim Support Assistant I who provide support to the Claims department by completing intermediate level tasks that require a basic understanding of the claim or functional business concepts and processes, and the organization and workflow for one or more Claims lines of business.
In this position, you will have the opportunity to:
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Work under limited supervision to complete a set of related tasks in order to accomplish an objective.
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Interpret facts in a Claims-oriented context in order to assign claims on a rotation basis.
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Resolve assignment conflicts and issues as needed.
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Interact with adjusters and vendors to obtain and correct identification information and validate information with the Internal Revenue Service.
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Maintain and coordinate vendor information in multiple Claims systems.
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Review, identify and resolve potential vendor duplicates and omissions.
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Process Total Loss paperwork.
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Handle intermediate general inquiry calls for routing.
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May be assigned tasks normally handled by the Claim Support Staff or Claims Support Assistant II when necessary.
With our powerful brand and the mentoring we offer, you will find your position as a Florida Claim Support Assistant I can lead to a rewarding career at our growing organization.
How you will benefit:
Claim Support Assistant will earn a competitive salary of $35,000 - $45,000 annually with an annual bonus potential based on performance.
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Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
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401k Match
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Medical
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Dental
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Vision
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PTO
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Paid Holidays
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Tuition Reimbursement
We’re looking for candidates who:
Education:
• High school education or equivalent
• Completion of ACG approved training program for the position
Experience in:
• Working with P.C. software applications
• Maintaining accurate files and records
• Identifying and resolving problems
Knowledge and Skills:
Knowledge of:
• Claim processing functions
• Claim processing system
Ability to:
• Work under limited supervision
• Demonstrate compliance to specific instructions
• Work well under pressure
• Organize and prioritize multiple tasks
• Prepare claim vendor files
• Communicate effectively with employees, vendors and customers over the telephone and in person
• Use basic math skills
• Use vendor processing and computer systems
• Review vendor files and resolve duplication issues
What it’s like to work for us:
We serve our members by making their satisfaction our highest priority. We do what’s right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.
All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.
Who we are:
The Auto Club Group helps AAA Members enjoy life’s journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 13 states in the upper Midwest and the Southeast.
The Auto Club Group has established four long-term enterprise goals:
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Long-term, sustainable, profitable growth
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AAA Membership growth and renewal
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Operational excellence
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Become the “flagship club” of the AAA Federation
Important Note:
ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
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United States-FL-Tampa
FL-ACG Florida AOB (Z001)
9125 Henderson Road
Tampa , 33634
FL-ACG Florida AOB
9125 Henderson Road
Individual Contributor
Sep 9, 2022, 12:37:45 PM
Schedule: Full-time Location(s): United States-FL-Tampa Job Type: Regular Day Job Level: Individual Contributor Travel: No