MAXhealth is looking to hire a full-time Quality Coordinator for our growing organization! Have you been searching for a healthcare company that will value your contributions ? You might just be perfect fit for this position if you thrive in a fast-paced environment are compassionate, service-oriented and can multitask with ease!
This healthcare position earns a competitive wage, depending on experience. We provide fantastic benefits , including health benefits, a 401k plan, life insurance, long-term disability, paid holidays, and PTO (paid time off)!
Normal hours of operation are Monday- Friday 8:00am-5:00 pm.
ABOUT MAXHEALTH
MAXhealth is a rapidly growing medical practice with clinics spread across central and southern Florida. With expanded locations and easy access to MaxHealth care, we offer convenient appointments, including telehealth and urgent care. Our patients choose us because we provide easy access to a complete range of patient-centered services. Achieving our mission of becoming Florida's leading national provider of high-value primary and specialty care services keeps us focused on reinventing the relationship between patients and healthcare providers for the better.
RESPONSIBILITIES OF THE ROLE
• Assisting in the review of medical records to highlight Star/HEDIS opportunities for the provider and office staff
• Review medical records for data collection, data entry, and quality monitoring including health plan submission, coding and chart collection activities that close gaps in care
• Outreach to patients to help patients secure services, which include assisting with scheduling, following up after the visit to obtain medical records, etc. (i.e., breast cancer screening, colonoscopy, etc.)
• Partner with the leadership team, the practice administrative or clinical staff to identify trends observed and potential strategies to support the practice
• Communicate scheduling challenges or trends that may negatively impact quality outcomes.
• Track and trend barriers / challenges that exist at their assigned groups so that better outcomes can be achieved including access to appointments, lack of follow up on referrals, or inconsistent billing practices
• Navigate multiple documentation systems and obtain medical record sections supportive of HEDIS / Star measures
• Support chart chase process by requesting records from provider's offices as needed
• Maintains education / knowledge base of HEDIS / STARs
QUALIFICATIONS FOR THE ROLE
• Medical Assistant and/or Certified Nurse Assistant, preferred
• At least 2+ years of HEDIS experience
• Knowledge of medical practice and excellent computer skills are required.
• Must be able to communicate effectively both orally and written.
• Ability to demonstrate positive customer service skills.
• Self-motivated individual with the ability to motivate others in a positive manner.
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