Job Type: Full time
Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.Lonza Tampa is seeking to hire a Senior Program Manager to join the PM team. The incumbent will be responsible for Management of complex projects, either within one technology, or within multiple technologies and overseeing the complete lifecycle of all the projects.Key interface between Sales and Operations organizations and the customer. During execution, key focus is on the customer centricity and internally on quality, cost, profitability, timeline and risk management.Developing and maintaining a successful and efficient collaboration with assigned customers and managing their existing programs or portfolio with Lonza. Thorough, effective management of the local program teams with overall customer project execution responsibility for existing business portfolios.Key AccountabilitiesLead project execution after deal closure for complex projects.  Direct, lead and motivate multi-disciplinary project teams and hold team members accountable to deliver results within an agreed project governance structure to ensure customer satisfaction throughout the life of the program. Shared customer relationship management with Account Managers.Act as single point of contact for customer on his/her project with regards to operational questions and ensure each project milestone is delivered in line with the agreed objectives.  Act as the customer advocate and champion in the Lonza organization.Manage project scope and obtain commitment to the scope & timelines from the project team, relevant stakeholders and the Customer. Ensure that all are working in accordance to the agreed plan throughout the project lifecycle.Ensure the right and effective internal and external governance are in place and are effective. Also ensures very clear alignment of internal stakeholders.Responsible for project profitability and all financial aspects of projects managed e.g. cost control to ensure the expected profitability is achieved, invoicing and timely securing of future purchase orders and production forecast updates etc.Prepare amendments and/or scope changes to ongoing projects.Adhere to all defined Safety and Sustainability requirements and expectations and seek clarification whenever Safety and Sustainability requirements and expectations are either unknown or unclearPromptly report identified Safety and Sustainability issues, problems, deficiencies, errors, incidents, and/or opportunities to management and correct where possibleStop work where deemed necessary to maintain safetyKey Requirements:Bachelor’s or Master’s degree in Engineering or ScienceSubstantial experience in a cGMP Pharmaceutical environmentMinimum of 7-10 years of Program Management experienceDemonstrated leadership, business acumen and persuasive communication skills.Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.