Submission for the position: 533213.Lead ITS Network Engineer - (Job Number: IT 00000H)
https://tampaairport.taleo.net/careersection/jobdetail.ftl?job=IT 00000H&lang=en
533213.Lead ITS Network Engineer
POSITION OVERVIEW
This position will be engaged in professional information technology work leading the Information Technology Services group with installing and configuring switches, routers, firewalls, and associated components to ensure successful daily operations of all Aviation Authority network systems. In addition, the position will be the primary point of contact in planning, designing, maintaining, and monitoring all aspects of the network infrastructure. The work is top-tier in nature in the ITS Department and includes advanced network services in information technology serving the Hillsborough County Aviation Authority organization.  The incumbent is expected to perform technical work on network-related projects of the most advanced scope and complexity. Employees in this class are expected to support the resolution of advanced work problems and tasks under no supervision in one or more of the following areas: switching, routing, network security, and act as an escalation point for issues not able to be resolved by lower tiers. Other team members will work under the day-to-day direction of this role. Work requires creative and original thinking and is performed under the direction of ITS management. A high customer service-driven approach is required. This role typically reports to the Enterprise Network Services Manager.
POSITION ACCOUNTABILITIES
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
• Demonstrates advanced knowledge in at least one of the departmental section disciplines: routing, switching, data center, storage area networking, wireless, network security
• Demonstrates job knowledge, quality, dependability, judgment, communications, and initiative, with demonstrated advanced proficiency in at least one of the following core competencies: analysis, design, planning, implementation, monitoring/controls, troubleshooting, and problem-solving
• Demonstrates technical support that fosters commitment, team spirit, pride, and trust.  Facilitates and fosters open communication and cooperation within the organization and with customer groups in a team environment
• Supports organizational change that fosters quality of service essential to high performance. Supports a shared vision and ability to work with others to translate vision into actions and meaningful contributions that drive performance to higher levels of effectiveness and productivity
• Shows initiative; manages and performs daily activities under the discipline of defined departmental business processes
• Personally motivated self-study current trends and look at future trends to ensure the network architecture stays best in class
• Executes tasks and work assignments with a demonstrated ability to focus on priority tasks.
• Supports resolution of standard incidents and problems; distinguishes between relevant and irrelevant information to make logical decisions
• Takes ownership of assignments and works as part of a team with an appropriate sense of urgency.
• Communicates effectively to peers and management, both verbally and in writing. Prepares and delivers occasional section-level presentations to various audiences using clear, concise, and effective communication
• Design, build and implement functional network infrastructure (LAN, WLAN, WAN)
• Ensure the continuous availability of all data network services
• Mentor and train network operations team in the installation, configuration, and maintenance realm
• Assists with the troubleshooting, maintenance, and repair of the network infrastructure
• Investigate and remediate network capacity-related issues
• Assists with the evaluation and recommendation of various network infrastructure solutions to meet needs
• Functions in a highly customer service-driven manner
• Performs other related work and duties as assigned or required
In addition, the following specific skills are required for this role:
• Ability to guide and mentor peers toward professional success
• Ability to make key, long-term technology decisions for the greater good of the business
• Strong knowledge of data center design and network architecture within a data center
• Strong knowledge of routing protocols, including EIGRP and BGP
• Strong knowledge of packet trace and packet capture tools and usage
• Strong knowledge of Cisco Network Security devices ASA, Firepower, VPN
• Strong knowledge of Cisco Enterprise Switching, including VLAN, Spanning Tree, Dot1x
• L4-7 Service Experience (Cisco and Palo Alto Preferred)
• Strong Knowledge of data center configuration and operational support methodology
• Strong Knowledge of systems analysis, development, project planning, and documentation methods (including the use of Visio) and standards
• Strong Knowledge of various storage system network technologies, including iSCSI and Fiber-Channel
• Ability to collect, organize and evaluate data and make logical decisions
• Ability to read and interpret architectural drawings about the design of data centers, server racks, cabinets, fiber, and copper infrastructure
• Ability to communicate effectively both orally and in writing
• Ability to work effectively with others
• Willingness to learn, research and support new technologies
• Willingness to support critical systems after normal working hours
• Willingness to work Non-Standard Hours, including nights, weekends, and holidays as required
MINIMUM QUALIFICATIONS
Education: Bachelor’s Degree in Computer Science, Computer Information Systems, Business Administration, Mathematics, or a directly related field.
Experience: 2 years of leadership experience and ten or more years of information technology experience in advanced support of Networks and Network storage technology.
Education/Experience Equivalency: Additional relevant education and experience may be substituted for the minimum education and experience requirement.
Licensure and/or Certification: Cisco CCIE is Strongly preferred.
Employer May Also Require
• Florida Driver's License or Florida Commercial Driver’s License and endorsement, if any.
• Assignment to work various work schedules, including compulsory work periods in a special, emergency, and/or disaster situations.
• Other highly desirable knowledge, skills, experience, abilities, and credentials relevant to a position.
JOB SPECIFIC COMPETENCIES
• Knowledge of standard office practices, procedures, policies, personal computers, operating systems, and related software applications.  Recommends changes to improve operational efficiencies.
• Under supervision, installs and repairs server hardware and software, as well as peripherals and cabling
• Assists lower tier resources, senior team members, and other ITS disciplines in performing technical support in a formal or informal ITS infrastructure setting.
• Advanced skill in managing personal daily activities and tasks for self.
• Advanced skill in using and applying reference materials to support the resolution of common problems.
• Advanced skill in the application of theory in resolving problems.
• Advanced skills in applying new technologies, soft skills, and procedures.
• Ability to use diplomacy in dealing with demanding customers and delivery of services.
• Ability to communicate effectively with peers and others, both verbally and in writing.
• Ability to communicate with tact, patience, and courtesy at all levels of the organization.
• Ability to assist other personnel with the training of new technologies.
• Ability to establish and maintain effective work relationships inside and outside the work section.
• Ability to develop relevant job-related skills (s) for the current role.
• Ability to understand and follow specific instructions, priorities, policies, and procedures.
• Ability to take ownership of and support resolution of standard problems.
Physical Requirements
Standing: remaining on one’s feet in an upright position.
Walking: moving about on foot.
Lifting: raising or lowering an object weighing up to and occasionally over 50 pounds.
Carrying: transporting an object, usually by hand, arm, or shoulder.
Pushing: exerting force on an object so that the object is away.
Pulling: exerting force on an object so that it is moving to the person.
Climbing: ascending or descending objects, usually with hands/feet.
Balancing: Maintaining body equilibrium to prevent falling over.
Stooping: bending the body by bending the spine at the waist.
Kneeling: bending legs to come to rest on one or both knees.
Crouching: bending body downward and forward by bending legs.
Crawling: moving about on hands and knees or hands and feet.
Sitting: remaining in the normal seated position.
Reaching: extending the hand(s) and arm(s) in any direction.
Handling: seizing, holding, grasping, or working with hand(s).
Talking: expressing or exchanging ideas by means of spoken words.
Hearing: perceiving the nature of sounds by the ear.
Repetitive motions: making frequent movements with a part of the body.
Eye/hand/foot coordination: performing work through using two or more.
Compensation
Starting Salary range $100,000 - $119,000.
TPA MISSION STATEMENT
To be a major driver in the economic growth of the Tampa Bay Region. We will be leading edge innovators to create global access and extraordinary customer experiences through our people and facilities to build prosperity for our stakeholders and the region.
TPA VISION STATEMENT
To be a vibrant aviation gateway for Tampa Bay, providing access and economic opportunity for our stakeholders.
The Aviation Authority-Tampa International Airport provides equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.
The Aviation Authority-Tampa International Airport welcomes and encourages applications from minorities, veterans, and persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons in the application and testing process. The decision on granting reasonable accommodation requests will be on a case-by-case basis.
US-FL-Tampa
OFFICE-HCAA (103)
OFFICE-HCAA
IT Professional
Information Technology
Team Leader
09/07/2022, 1:00:40 PM
Schedule: Full-time Location(s): US-FL-Tampa Job Type: Standard Day Job Job Level: Team Leader