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CSR- Mooresville

Appleone

Location: Mooresville, NC, 28115
Type: Full-Time, Non-Remote
Posted on: September 7, 2022
This job is no longer available from the source.
Wage: $0 - $55000 Annually
Job Type: Full Time
Job Description:
Fantastic company in Mooresville has an opening in their Automotive Customer service Department!
The CSR will be primarily responsible for all customer service issues, as well as internal sales while ensuring customer inquiries and orders are completed in a timely manner. This role is clearly focused on maintaining and enhancing the quality of the service provided to customers. This is an in office position!
Previous experience in the Automotive industry a plus!!
Duties:
* Provide technical assistance as needed to secure orders
* Answer heavy inbound customer calls and offer superior quality service
* Input orders, provide status updates on orders to customers, advise price and availability for items, handle customer complaints, secure RGA number from admin and provide details to customers
* Screen requests to open new accounts and transfer to appropriate sales person
* Provide quotes to customers as completed by Motorsports Sales
* Provide ETAs to customers; assist customers in identifying material needed for their orders
Apply for this great opportunity today!!! AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.