Planview Admin /  PPM Admin
Remote
Key Accountabilities
• Add, delete, and modify User IDs,
• Maintain work and resource calendars,
• Update and distribute regular reports on work & resource metrics
• Create and maintain primary grants,
• Assist with maintenance and upgrades of software versions,
• Maintain structures,
• Maintain resource hierarchy
• Perform progressing,
• Provide Level 1 end user support, technical/application assistance leveraging internal tools for reporting & managing issues
• Open defects to vendor using vendor site and manage resolution of defects including communication to users
• Document software errors and enhancement requests and submit them to Planview product support,
• Knowledgeable about the work management processes, and
• Knowledgeable about the planning, scheduling and timesheet reporting practices.