DIGITAL WORKSPACE SYS ADMINISTRATOR Business & Information Technology Hours: M-F 7:30 - 4:00 Day Shift - Full Time Paygrade/Wages/Salary Info: EX E34 - 35.2500 - 44.3000
The Systems Administrator is responsible for supporting the daily operations of Moffitt#s digital workspace infrastructure which includes:# VMware Horizon / VMware Workspace ONE Sophos Antivirus Administration# MacOS / Windows 10 VDI Environment Vulnerability Remediation Please note, this is not a server or network administrator role. Ideal Candidate The ideal candidate will have seven#(7) years proficiency in a technical support role and Healthcare or hospital IT experience in a 24x7 environment Responsibilities Responsible for ongoing management of endpoints including vulnerability patching, third party patching, OS and driver updates, application packaging/upgrades. Engaging in level three support for issue investigation and remediation. Work in conjunction with Senior Systems Administrators, Technology Engineering and IT application teams on project initiatives requiring integration within Workforce Technology Services. #Clearly and effectively communicate with customers via email, phone, instant message, and in person. Regularly visit with internal IT teams and end users for feedback on solutions provided and supported by the Digital Workspace team. Review potential improvements and work with appropriate teams to vet, test and implement # Credentials and Experience Associate#s Degree required; field of study: Computer Science / Information Systems or a related major *****in lieu of an Associate#s Degree, a High School Diploma with an additional three (3) years of relevant technology experience plus the seven (7) years (for a total of 10 years) experience Minimum of seven (7) years proficiency in a technical support role with at least one major area of focus or experience in application delivery, application administration and support, virtualization, vulnerability management, or unified endpoint management. # Preferred: ## Recent experience administering a Sophos Antivirus or similar enterprise antivirus solution on end points, servers and VDI and daily engagement in vulnerability remediation.