• 06-Sep-2022 to Until Filled (EST)
• Tampa, FL, USA
• Salary
• Full Time
Eligible to participate in the 403(b) plan upon hire and employee discounts.
Email Me Similar Jobs Email Me This Job
Be a Star at the Straz Center for the Performing Arts!
Located in downtown Tampa, The Straz offers a team-based on-site work environment and a full package of benefits for full-time staff including options for health/dental, vision, etc., plus a generous 403(b) plan.
The Jr. System Administrator is responsible for the overall availability and operation of IT systems during peak usage to ensure maximum uptime while minimizing business impacts. This position acts as a key contact to on-site and remote users for desktop problems and inquiries. Work involves providing technical assistance and support for applications, software, and hardware problems.
Essential Functions:
Help Desk
• Install, support, troubleshoot and repair various hardware and software.
• Provide courteous, desktop support for users via phone or one-on-one desktop assistance.
• Utilize a help desk system to track, document issues, and provide updates according to our internal service level agreements.
• Provide coordination, planning and scheduling for the installation, update and removal of hardware, software, and equipment.
• Creates new users in the Active Directory Environment and assists in training end users on hardware, software, telecom, and help desk system.
• Repair and run new network cabling; assist with Wi-Fi analysis and troubleshooting.
• Participate in the on-call rotation with the other members of the IT team which includes evenings and weekends.
Data Security and Risk Mitigation
• Maintains a proactive patching, upgrading, and maintenance cycle on physical networks, desktop and laptop computers, servers, operating systems, 3rd party applications, phone systems, firewalls, switches, and routers to reduce the organization's risk.
• Supports the development of annual risk assessments, as well as maintaining the substantial number of existing risk assessments related to compliance, security, and technology.
• Assists in maintaining the organization's data security program and risk migration procedures.
• Assists with departmental and organizational Disaster Recovery and Business Continuity Planning.
• Performs routine data backup testing.
• Follows change control procedures for all system and user configurations.
System Administration and Operational Support
• Performs hardware and software installation and maintenance as required for organizational operation.
• Resolves system errors or failures. Identifies system problems and implements corrective actions. Addresses problems in hardware, software, and procedures.
• Follows change control procedures for all system and user configurations.
Other
• Ensures guests receive superior service.
• Performs other duties as assigned.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
Minimum Qualifications:
• In-depth working knowledge of the various Microsoft server operating systems including Server 2012 and PowerShell scripting.
• Experience in maintaining a virtual server environment with VMware ESX server and/or V-Sphere 5.5 and above.
• In-depth working knowledge of Microsoft operating systems, remote deployment packages (SCCM), patching, risk mitigation, and vulnerability assessments.
• Experience with a variety of network infrastructure hardware, including SonicWALL and Cisco.
• Experience with Moves, Adds, and Changes on Cisco UC platform.
• Troubleshooting skills and deductive reasoning sufficient to gather relevant symptoms, deduce probable cause, research information sources, as necessary, and resolve the problem in the minimum amount of time.
• Excellent interpersonal communication skills to foster relationships with the staff at all levels of the organization.
• Proven ability to communicate effectively with all levels of employees within the organization, as well as strategic vendors and business partners outside of the organization.
• Ability to meet deadlines and provide accurate information in a timely manner.
• Ability to effectively manage many projects simultaneously and demonstrate good judgment and maturity in decision making.
Education and Work Experience:
• Requires a bachelor's degree in computer science or related field or equivalent combination of education and experience.
• Three to five years of relevant experience.
• Three or more years' experience in the design, planning, implementation, and maintenance of a complex IT infrastructure including IaaS.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
• While performing the duties of this job, the employee is regularly required to remain stationary for extended periods of time and communicate by the telephone. The employee is occasionally required to move up to 25lbs, ascend/descend atop ladders, reach, move in confined spaces.
• The information contained in this physical standards description is for compliance with ADA and is not an exhaustive list of duties performed. The individuals currently holding this position perform additional duties and additional duties may be assigned.
Special Conditions of Employment:
• The nature of this job requires that the employee work on-site as a regular work routine.
• COVID vaccination preferred.
The David A. Straz, Jr. Center for the Performing Arts, Inc. is an equal opportunity employer committed to being an inclusive workplace and strongly believes in the importance of having a diverse group of individuals represented. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Please visit our website at www.StrazCenter.org to learn more about the Straz Center.
Straz Center for the Performing Arts https://strazcenter.applicantpro.com