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Guest Services Representative Carrollwood Location

Nothing Bundt Cakes

Location: Tampa Carrollwood, FL
Type: Part-Time, Non-Remote
Posted on: September 2, 2022
This job is no longer available from the source.
Position Summary:
To serve Nothing Bundt Cakes guests both in person and over the phone with creative
solutions in a warm and welcoming environment. Guest Service Representatives will also
perform side work duties for the crafting department, some light cleaning, and some clerical
duties.
Requirements:
• Possess a strong sense of teamwork
• Ability to follow instructions
• Has integrity
• Takes initiative
• Fits the Nothing Bundt Cakes Culture
• Has the ability to work well under pressure
• Outgoing and friendly personality
• Ability to multitask while paying special attention to detail
• Strong sales ability
• Genuine care of others needs
• Ability to work with a sense of urgency
• Availability Monday - Saturday
• 20 35 hours a week, hourly pay
Responsibilities may include but are not limited to:
• Abide by all NBC policies and procedures
• Uphold NBC's image and brand
• Assist other departments when necessary
• Introduce walk-in guests to our bakery and our products with a guest tour
• Assist guests with walk-in orders while using creative solutions
• Suggest balloon sales, show porcelain items, and up-sell with candles and cards
• Assist phone guests by placing incoming  orders
• Give cake presentations while performing quality control tests
• Gather guests email addresses
• Maintaining a strong knowledge of NBC's products, prices, and promotions
• Keep retail area clean, swept, neatly merchandised,
• Dust all retail surfaces twice per week, including all counter tops, and POS stations
• Duties assigned by crafting department such as fluffing bows and making design pieces.
Part Time - hourly