**Description** The Associate Director of Digital Engineering is responsible for the Digital interactions between our customers and our Pharmacies. This leader requires an in-depth understanding of how Digital eCommerce capabilities are applied to Pharmacy. **Responsibilities** The Associate Director of Digital Engineering is responsible for the development and quality of eCommerce and Digital capabilities for the Pharmacy segment. They are a key contributor with multiple business stakeholders to the roadmap and future capabilities. This individual will also research complaints and makes necessary adjustments and/or recommendations to resolve complex software related issues. Own & continuously optimize the site experience on all Pharmacy Storefronts. They will also: * Ensure DTC revenue goals & site KPIs are achieved * Manage & Grow the Pharmacy business from a Digital eCommerce lens * Collaborate with the product, business operations, and other teams on new initiatives, A/B testing, etc. to drive innovation and improve customer & site experience * Own the development, project road map & launches for additional storefronts or experiences * Oversee all new launches on the site to ensure an optimal consumer experience is delivered through a high-quality product * Partner and negotiate with other enterprise and external teams to deliver end-to-end digital capabilities * Alongside our Product, Engineering & Design teams, drive site enhancements & redesign efforts * Manage and grow our relationship with 3rd party eCommerce partners and apps **Required Qualifications** + 8+ years' experience in eCommerce, preferably with Salesforce Commerce Cloud + Possess 10+ years of progressive experience leading large teams of technology professionals on-shore & off-shore + A technical eCommerce expertise with the ability to troubleshoot and solve problems + Experience managing storefronts driving significant revenue & launching a large volume of new products at a high frequency + Has a pulse on eCommerce best practices, trends & innovation + Highly motivated, self-starting individual that is driven to surpass goals and KPIs + Extremely organized with great attention to detail + Experience working in an agile and fast-paced environment + Ability to work well cross-functionality as this role with touch many different teams + Interfaces with business partners and internal staff, including senior management on a wide variety of technical issues. Uses technical expertise to develop and deliver formal and/or spontaneous presentations to such groups. + Establishes and maintains effective communication about software development requirements, projects, deliverables, and expectations with stakeholders and functional + managers. + Identifies, defines and works to resolve resource conflicts as required to support business priorities. **Preferred Qualifications** * Master's Degree * Pharmacy business and Technology Experience * Digital Business Model Transformation Experience **Humana Vaccination Statement** Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field. **Work-At-Home Requirements** * WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense. * A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required. * Satellite and Wireless Internet service is NOT allowed for this role. * A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information \#LI - EL1 \#LI - Remote **Scheduled Weekly Hours** 40 <>
Categories
• Financial Services