Job Type: Full time
The CitiLean and Smart Automation organization’s role is to partner (Key Enabler) with senior leaders across the Institutional Client Group (ICG) business, operations & technology, and global functions to drive business and process transformation to deliver on the organizations financial and non-financial goals.  The team operates as a global team spread across Asia, Europe and North America and consists of senior strategic process engineers, data analyst, lean/six sigma process engineers and smart automation developers.The CitiLean and Smart Automation Senior Process Engineer will be responsible for leading projects to improve risk and control, client experience, process efficiency and revenue expansion driving measurable results as a part of project delivery. The role requires the person to follow the CitiLean Smart Automation methodology and partner with senior leaders and cross-functional teams throughout the lifecycle of the project.Reporting to the regional lead, he/she will be responsible for executing projects across Citi franchises in North/Latin America covering ICG O&T including Security Services, Markets, Transaction and Trade Service, Private Bank and Operations & TechnologyThe perfect fit for this role will be someone with a strong aptitude towards data and financial analytics, a strategic problem-solving mindset, proven exposure to process re-engineering with experience in financial service and/or consulting.Responsibilities: Responsible for leading and executing CitiLean and Smart Automation projects within or across businessesResponsible for executing projects from scoping to implementation leveraging continuous improvement/CitiLean tools and analysis to deliver on project outcomesInterface with business, key stakeholders, champions & reengineering leadership. Proactively communicates with senior leadership.Translate management priorities and strategies into potential project targets/goalsForm project teams and create documentation to deliver CitiLean and Smart Automation projects.Run project workshops, pilots, and other delivery activities to achieve project targets/goalsEducate teams in CitiLean and Smart Automation tools, techniques, and principles.Work with cross-business teams to ensure communication is effective and achievements are communicated in a streamlined fashion.Conduct training for senior staff in CitiLean and Smart Automation tools, techniques and principles via workshops and formal training sessions.Influence re-engineering strategy and execution, including continually improving CitiLean and Smart Automation toolsets, etc.Accountable for achieving measurable and sustainable operational efficiency results, and consequently, financial benefits.Perform other duties and functions as assigned.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Key Cultural Fit: You are entrepreneurial, and thrive in environments with a blank canvas that will allow you to flex your intellectual muscle to contribute to building a strategy from the ground upYou have a passion for new tech, and are always on the lookout for “what’s new”You are naturally gifted at thinking of ways to “do things better, faster, smarter”You work well in high-pressure situations, and consistently deliver under tight time constraints while delighting your stakeholders You can work across boundaries to fill the gaps, and drive accountability for yourself and othersJob Skills/Qualifications:Minimum of 6+ years total work experience (ideally with deep experience in financial services)Minimum 4+ years of re-engineering/consulting experience including use of project management and analytical tools and delivery of trainingProven experience of leading projects end-to-end, from scoping to implementationExperience working with emerging technologies would be idealStrong data analytics capabilities especially cost analysis and internal/external benchmarkingAbility to work effectively with senior managers and with large teams across countries, functions and businessesUnderstanding of the drivers of value including the ability to size and prioritize large scale initiatives across businesses and functionsStrong communication skills and the ability to structure logical analysis in presentationsExcel and PowerPoint skills are keyAn understanding of Citi's businesses, the major strategic issues and the senior management landscape would be beneficial but is not requiredHighly motivated, organized and methodicalLogical, analytical and rational thinkerDemonstrated team playerEducational Level:Bachelor's degree, MBA (desirable but not required)Process re-engineering / Lean Certification (Desirable)Project Management / PMP Certification (Desirable)Required Travel: Yes, 25% of the time-------------------------------------------------Job Family Group: Business Strategy, Management & Administration-------------------------------------------------Job Family:Business Process Re-Engineering------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting-----------------------------Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.