Nurse Consultant I / Health Care Personnel Investigator
State of North Carolina
287 reviews
Salisbury, NC 28145
Full-time
State of North Carolina
287 reviews
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Job details
Job Type
Full-time
Benefits
Pulled from the full job description
Health insurance
Paid time off
Parental leave
Retirement plan
Full Job Description JOB
Work in this professional Nurse Consultant / Investigator position involves performing regulatory activities to determine compliance with state and/or federal Medicare/Medicaid requirements for health care personnel in various healthcare facilities. Position is home-based and works independently under the supervision of a regional supervisor within the Complaint Intake and Health Care Personnel Registry Investigations Section. Primary duties include conducting independent administrative investigations of unlicensed health care workers in a variety of health care settings for the NC Nurse Aide I Registry and Health Care Personnel Registry. Investigative documentation is completed on-site using computer laptop or tablet. Position testifies frequently in administrative hearings. Requires frequent travel (including some overnights) and lifting/carrying of laptop computer and other equipment. Position is based in the Western Region of the state and individual should reside in one of the following counties (or contiguous county): Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Cherokee, Clay, Cleveland, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Swain, Transylvania, Watauga, Wilkes and Yancey.The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave, as well as 12 annual paid holidays. In addition, paid parental leave is available to eligible employees. Visit State Benefits for more information.About the Division of Health Service Regulation and the Complaint Intake and Health Care Personnel Investigations Section: The Division of Health Service Regulation (DHSR) provides for the health, safety and well-being of individuals through effective regulatory and remedial activities including appropriate consultation and training opportunities and by improving access to health care delivery systems through the rational allocation of needed facilities and services. The Complaint Intake and Health Care Personnel Investigations Section assures the health, safety and welfare of health care recipients of health care facilities and agencies through the timely and consistent intake of all complaints/incident information for all health care providers and investigations of allegations against unlicensed health care personnel.
EXAMPLE OF DUTIES
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following: * Comprehensive knowledge of professional standards in nursing (including the nursing processes of assessment, planning, implementation and evaluation), the delivery of health care services in a variety of settings, and health care organization and management. * Strong clinical background, including considerable knowledge of medical terminology, disease process and body systems, and current clinical diagnostic procedures and treatments. * General knowledge of the following as they relate to the population served: law, business, finance, physician services, nursing, pharmacy, dietary/nutrition, construction standards, sanitation, diagnostic services, patient activity programs, social services, civil and patient rights and proper utilization of facilities. * General knowledge of state and federal rules and regulations applicable to health care facilities. * Intermediate computer skills: Windows 10, MS Office products, use of electronic mail and the internet, use of flash drive, data management using folders, import/export functions, as well as the ability to master new computer technology and complete work assignments electronically. * Ability to conduct, review, gather, assess and evaluate information for compliance with applicable standards using observation, interviewing, and record review skills. * Ability to interpret and apply rules, regulations and policies to different situations and health care facilities. * Ability to analyze and interpret information obtained from investigations for report writing and use independent objective and evidence-based decision-making skills. * Strong organizational and time management skills, and the ability to work independently. * Ability to communicate with customers (providers/public) to interpret regulations, answer questions and respond to investigative issues and complaints concerning the care and services received by residents/clients. * Ability to communicate (both verbally and in writing) and document investigation process and outcomes clearly and concisely using various technologies. * Ability to present investigation process and determinations in a legally defensible report for public information.* Ability to consult with customers (providers/public) regarding care and services rendered and the documentation of care and treatments. * Ability to use sound judgment and assessment skills.* Ability to establish and maintain effective communication and professional relationships with health care personnel, residents, families, providers, and other agencies. * Requires applicant to approach job as an opportunity to provide guidance and assist in improving systems and processes. Also requires the ability to listen and respond appropriately to others utilizing a friendly, informative, helpful and non-punitive approach.* Ability to provide guidance and feedback to customers (providers/public) and team members to strengthen their understanding of state and federal regulations pertaining to areas of health care compliance.* Physical Requirements - Must be able to frequently lift and carry laptop computer and/or other equipment into vehicle for transport to on-site locations. Must be able to go up/down stairs on occasion while on-site.* Must have internet access.* Possession of a current and valid non-restricted driver’s license.Management Preferences: * Graduation from a four year college or university with a degree preferably in nursing/healthcare related field and three years of experience in the area of specialization.* Three years of experience in the area of specification.
MINIMUM QUALIFICATIONS
Licensed to practice as a Registered Nurse in the State of North Carolina and one year of experience in the area of specialization.
SUPPLEMENTAL INFORMATION
The North Carolina Department of Health and Human Services is an Equal Opportunity Employer. This position is required to adhere to the Centers for Medicare & Medicaid Services (CMS) federal mandated vaccination policy. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call/email to schedule an interview or an email notifying when the job has been filled. For technical issues with your applications, please call the NEOGOV Help Line at 855-524-5627 . Applicants will be communicated with, via email only, for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3859.
Hiring Insights Job activity Posted 4 days ago